Bought a 2018 jeep renegade (brand new) a little over a year ago. Pleasant experience.
Driving home, jeep kept coming out of cruise control.(ive had 0 issues with the car, its ran perfect) I called dealership to try get an apt to have it looked at. Was told a week and half out they can see it, finally they said i could drop it and leave it. That they would look at when they got a break in-between cars.
Next morning im on my way to drop it off and the jeep completely has no acceleration. Clutch seems to have locked up. (never had any symptoms or signs or a worn out clutch, im at 32k miles). Get towed to dealership, hours later they advise I "burnt" the clutch up, in so doing just at $4,000 worth of repairs. That isnt covered under warranty because clutch warranty is only good for 12k/12months which ever is first. They wont even consider the idea something messed up, advise me im not a mechanic so cant say what happened. Wont even entertain the thought maybe something messed up, claiming i need to replace some bolts but no pictures i broke any, not to mention the car wasnt taken apart when i picked it up. so dont see how they knew bolts inside were broke. The car runs fine, no noises or anything. Then charge me $150 for a diagnosis fee for checking the jeep out and since it wasnt a warranty issue according to them.
Needless to say i will never return here, nor send anyone to this place.
Still trying to get a corporate office number to file a complaint.