Chrysler Dodge Jeep Ram Crestview

Customer service goes beyond the initial sale… unfortunately, this was not the case here at Crestview Chrysler Dodge Jeep and Ram dealership. Tyler really dropped the ball. After what was a smooth unfortunately, this was not the case here at Crestview Chrysler Dodge Jeep and Ram dealership. Tyler really dropped the ball. After what was a smooth sale and exchange… customer service was not what Tyler wanted to provide (why would he, he made his sale). The problem: I took ownership of a Jeep around 10:30 pm Friday night (yes true story). The next day I was able to thoroughly look over the Jeep in the daylight… what? There all over the paint, fenders, and even tail light casing was a substance… upon further examination it was the substance which was sprayed on the tires to make shiny (oily / waxy). Don’t get me wrong, tires look nice and shiny, but the substance (as a result of being sprayed on the tires) is now sprayed on the paint job (not good). So I asked Tyler what could be done; long story short, he didn’t offer any solutions, shrugs, and walked away (carrying a bench - another story). Now I’m left with having to get my brand new vehicle detailed for $100 out of pocket (but it’s worth it to get the job done right!). Yes, me and my wife tried to “wash” it off… wasn’t coming off. I guess customer service and after purchase support from this dealership does NOT exist. More

Shircara was amazing. She got me the payment I could afford and I appreciate her working so hard to get me into a brand new vehicle. She got me the payment I could afford and I appreciate her working so hard to get me into a brand new vehicle. More

Willie O’Neal is a great sales man! We’ve done many a vehicle deals with him from work trucks, wife’s vehicle to even my moms vehicle! He’s honest and trustworthy! He’s an all round gre We’ve done many a vehicle deals with him from work trucks, wife’s vehicle to even my moms vehicle! He’s honest and trustworthy! He’s an all round great person to work with! More

Made the process easy when purchasing a car for my family. Great working with the Crestview dealer. family. Great working with the Crestview dealer. More

The dealership was thorough and the sales person Shicarra did an outstanding job!!! Thank you for a job well done!!! did an outstanding job!!! Thank you for a job well done!!! More

Great working with Robert , Vince and staff. This is 4th new truck/Jeep purchase in 2 years Highly recomend this dealer very satisfied! This is 4th new truck/Jeep purchase in 2 years Highly recomend this dealer very satisfied! More

Robert was helpful in finding the vehicle I was looking for. Answered all the questions I had. for. Answered all the questions I had. More

Loved being able to walk in and out without having to be there all day. I was able to get my vehicle appraised, traded, and an loan approval faster than any where else. Robert let me take the lead of what there all day. I was able to get my vehicle appraised, traded, and an loan approval faster than any where else. Robert let me take the lead of what I wanted and answerd ever question I had and also helped me get the most for my trade. Also the closing process with kevin was also great, warranty was explained very well of what was covered and what was not. Very professional both Robert and Kevin. Also it was a very positive work floor. Everyone seemed very happy and good energy. I would definitely recommend this dealership. Absolutely 💯 love my jeep wrangler. Thanks again for making it possible. More

I had one of the BEST car buying experiences of my life. From the salesman (Robert), finance and all involved. They were highly professional without being pushy. They gave me, what I considered to be, a gre From the salesman (Robert), finance and all involved. They were highly professional without being pushy. They gave me, what I considered to be, a great deal. I will definitely be using them for my future car buying. More

I had a great experience purchasing my truck. Sales associate was knowledgeable about the vehicle and very helpful. Sales associate was knowledgeable about the vehicle and very helpful. More