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Chrysler Dodge Jeep Ram of Chicago - Service Center
Chicago, IL
168 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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168 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center
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February 19, 2023
They were quite friendly and helpful. I went for my oil change and wheel rotation even it was about closing time and they still did it. I went for my oil change and wheel rotation even it was about closing time and they still did it. More
by adnan.olhaque
Verified Customer
Helpful February 16, 2023
It's close and conveniently were I live service was good so far hope it stays that way so far hope it stays that way More
by anastasiaedwards27
February 01, 2023
Good service for a long time. Our car is 12 . There are no more Chryslers. Thank you all for keeping our car going for so long. Our car is 12 . There are no more Chryslers. Thank you all for keeping our car going for so long. More
by dfjf649
January 19, 2023
I spent over four hours in a customer "lounge" with furniture from a resale shop and not even water to drink. From the door of the "lounge" I could see the employees lunchroom. The service agent gave furniture from a resale shop and not even water to drink. From the door of the "lounge" I could see the employees lunchroom. The service agent gave me a bottle of his own water. Having a comfortable place for customers to wait should be a priority, but it apparently is not at this dealership. The work was done competently, but was quite expensive. From now on, I will use our local car repair shop so that I can walk home if it takes four hours, and will have an opportunity to examine the parts needing replacement. More
by HiMilage
Employees Worked With
Jose Galarza
January 10, 2023
Brought my vehicle in for an oil change and tire rotation. My vehicle then began to vibrate when on highway. I brought it in for a second time, and they replaced a steering dampener, stating that rotation. My vehicle then began to vibrate when on highway. I brought it in for a second time, and they replaced a steering dampener, stating that was the issue. Same problem. Brought it back to them a third time only to have the same problem. Taking my vehicle to another dealership. My Jeep is a year old and has 7500. More
by jay_thacker
Employees Worked With
John K
January 06, 2023
Diana was willing to answer all my questions. She was very knowledgeable and patient with me She was very knowledgeable and patient with me More
by Selena_C314
Employees Worked With
January 03, 2023
Excellent service -- I even got my car washed to boot -- the waiting room was very nicely decorated! the waiting room was very nicely decorated! More
by Lana.Tarasenko
January 03, 2023
They charged me over $250 and didn’t fix anything. When I came back and told them so, they “checked again” and told me the real fix would be $4000. I took my car and left and definitely will not be go When I came back and told them so, they “checked again” and told me the real fix would be $4000. I took my car and left and definitely will not be going back. More
by K
Employees Worked With
Jose Galarza
