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Chrysler Dodge Jeep Ram of Chicago - Service Center

Chicago, IL

3.9
168 Reviews
Call Service Center (773) 334-3400

168 Reviews of Chrysler Dodge Jeep Ram of Chicago - Service Center

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November 30, 2023

I was provided with great service. I hadn't been to this service department in a while and it has changed for the better. More

by Ritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ritz, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon.

Helpful
November 30, 2023

Not professional not a great dealership never get my business again I came back to the dealership to get my car serviced, which was detail the salesman who sold me. The car wouldn’t talk to me Wave and More

by kdeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

kdeu, thank you for bringing this to our attention. We have already tried to reach out to you to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Helpful
November 24, 2023

On time, efficient, trustworthy. Thank you for your help. I will be back next time. More

by mare1714
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

mare1714, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 22, 2023

Excellent service from estimate phase to completion by christian. i would highly recommend using this center More

by sherigranholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

sherigranholm, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 22, 2023

The employees in the service center’s always is very helpful and friendly, and above all the service is timely and complete. More

by slickbutch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

slickbutch8, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 22, 2023

Service department did a great job communicating and getting me in and out for a key fob replacement in quick fashion. More

by southsideandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
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Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

southsideandy, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 18, 2023

Scheduling my usual maintenance for my Jeep was easy and quick as was the service. Excellent service and work all around. Great job team! More

by rugbypoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

rugbypoet, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 16, 2023

They were awesome ! The visit was completed same day. Work was performed for exactly what I needed. More

by andrewberk86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

andrewberk86, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 16, 2023

Really good service and technician was very professional with the video documentation. Vehicle was back to my possession clean too More

by Soteropoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Soteropoulos, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
November 15, 2023

Everything about the service experience was great. Quick, friendly, and well done. Will come back for all my service needs. More

by akrauszer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

akrauszer, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

Helpful
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