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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

October 05, 2023

My service writer Chris did a real good job, he got me in timely and the recall work was done on time. More

by RPUMPHREY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your fantastic review of Dodge City of McKinney. We are so glad that our Service Team provided you with efficient service for your recall work and we are always here to assist you with anything else.

October 03, 2023

I was able to connect with the service advisor and get the information and issues addressed very well Good work More

by tomingwerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
October 03, 2023

Waste of time. Told me to come back another day twice on Saturday or they would need my car for 5 days just to look at it. So came on Saturday then they said I need More

by achapman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is important to us at Dodge City of McKinney and I would appreciate the chance to speak with you about the level of communication and customer care you received from our Service Department during your recent visits. Please email me your preferred contact information so we can discuss this further. Best regards, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 03, 2023

I needed a state inspection. I had an appointment at another dealership however after driving an hour in traffic I found out their machine was broke. Thank you for saving the day More

by achalk919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to learn that our Service Team was able to assist you with the state inspection of your vehicle. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 03, 2023

I enquired about a 2023 Challenger Shakedown Special Edition Destroyer Gray. When I asked the price, she said $74,000! That is almost $7000 above MSRP. I immediately went to the local Dodge dealershi More

by Steven
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t remember the ladies name
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Steven, Your satisfaction is important to us at Dodge City of McKinney. When given the opportunity, I would appreciate speaking with you about your overall experience with our Sales Team regarding the 2023 Dodge Challenger you were interested in and the quote you received. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Jeff Yarbrough Director jyarbrough@dodgecityofmckinney.com

Oct 04, 2023 -

Steven responded

If you have a 2023 Dodge Challenger Shakedown Special Edition in pitch black available, would you be willing to negotiate a price below the MSRP of $69,015? My research has located over 85 of these vehicles on line. 16 of those cars are offered below the MSRP.

October 03, 2023

Ryan has been great. Very communicative and responsive. Would be helpful if the dealership could work out the loaner/rental issue. This is not a reflection of Ryan's serv More

by VWITTLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for your positive review and feedback. It makes us proud to know that our helpful Service Team was communicative during your service. Please don't hesitate to reach out to us at Dodge City of McKinney.

October 03, 2023

This dealership has everything anyone is looking for. Professional, caring, understanding, real, not a lier, 100 truth More

by Esmeralda Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago, JAMES CRAIG
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Esmeralda, we are grateful you took the time to leave this positive review. It is wonderful to learn that our professional team was caring and understanding during your visit. Please don't hesitate to reach out to us at Dodge City of McKinney.

October 02, 2023

Friendly, professional and efficient, very good service. Also pleasant and courteous; we would recommend to family and friends Thank you very much! Much thanks to Shawn Woods and Michael Patterson More

by PDMEPHARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Patterson, Donna Smith, SHAWN WOODS
Oct 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are glad to know that our pleasant and courteous staff was friendly, professional, and efficient ensuring you with such a great customer service experience here at Dodge City of McKinney! Thank positive for the five-star review and recommendation. Please let us know if there is anything else we can do for you here at Dodge City of McKinney. We are more than happy to help!

October 02, 2023

Luis Paulin is quite likely the most professional salesman I have ever dealt with. Extraordinarily polite, well organized, and responded quickly to all of my questions and requests. I would recommend More

by bschroder
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LUIS PAULIN
Oct 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to recognize Dodge City of McKinney, and recommend the services of our polite and professional Sales Team. We hope that you're loving your new purchase! If you have any needs in the future, please know that we are here and ready to help.

October 02, 2023

The guy who “helped” me out was absolutely rude. Slammed the key on the table and was yelling at me. Came in for an oil change. 2 hours later it was done. Then he approached me in a rudely matter. I More

by saif rabeeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Oct 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Saif, We take your feedback seriously here at Dodge City of McKinney and when given the opportunity, I would like to speak with you about the level of customer service and care you received from our Service Team during your visit for an oil change. Will you please email me your preferred contact information so we can discuss this further? Sincerely, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

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