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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,498 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,498 Reviews of Chrysler Jeep Dodge City of McKinney

October 07, 2023

I appreciated the way the representative helped me get my 2500 Ram aligned and tires rotated. More

by TLSHADE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin C.
Report | Print
Oct 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your fantastic feedback. We are happy to learn that our Service Team could assist you with your RAM 2500's tire alignment and rotation at Dodge City of McKinney and we are always here to assist you with anything else.

October 05, 2023

Fast response. Clear communication. Got us in and out same day. Appreciate the free car wash! More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kite
Report | Print
Oct 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team of professionals were fast and clear during communication to ensure you and your vehicle were well taken care of during your visit. We're glad you appreciated the free car wash. Please reach out to Dodge City of McKinney if we can be of any further assistance.

October 05, 2023

My service writer Chris did a real good job, he got me in timely and the recall work was done on time. More

by RPUMPHREY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your fantastic review of Dodge City of McKinney. We are so glad that our Service Team provided you with efficient service for your recall work and we are always here to assist you with anything else.

October 03, 2023

I was able to connect with the service advisor and get the information and issues addressed very well Good work More

by tomingwerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
October 03, 2023

Waste of time. Told me to come back another day twice on Saturday or they would need my car for 5 days just to look at it. So came on Saturday then they said I need More

by achapman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is important to us at Dodge City of McKinney and I would appreciate the chance to speak with you about the level of communication and customer care you received from our Service Department during your recent visits. Please email me your preferred contact information so we can discuss this further. Best regards, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 03, 2023

I needed a state inspection. I had an appointment at another dealership however after driving an hour in traffic I found out their machine was broke. Thank you for saving the day More

by achalk919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Report | Print
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to learn that our Service Team was able to assist you with the state inspection of your vehicle. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 03, 2023

I enquired about a 2023 Challenger Shakedown Special Edition Destroyer Gray. When I asked the price, she said $74,000! That is almost $7000 above MSRP. I immediately went to the local Dodge dealershi More

by Steven
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t remember the ladies name
Report | Print
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Steven, Your satisfaction is important to us at Dodge City of McKinney. When given the opportunity, I would appreciate speaking with you about your overall experience with our Sales Team regarding the 2023 Dodge Challenger you were interested in and the quote you received. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, Jeff Yarbrough Director jyarbrough@dodgecityofmckinney.com

Oct 04, 2023 -

Steven responded

If you have a 2023 Dodge Challenger Shakedown Special Edition in pitch black available, would you be willing to negotiate a price below the MSRP of $69,015? My research has located over 85 of these vehicles on line. 16 of those cars are offered below the MSRP.

October 03, 2023

Ryan has been great. Very communicative and responsive. Would be helpful if the dealership could work out the loaner/rental issue. This is not a reflection of Ryan's serv More

by VWITTLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for your positive review and feedback. It makes us proud to know that our helpful Service Team was communicative during your service. Please don't hesitate to reach out to us at Dodge City of McKinney.

October 03, 2023

This dealership has everything anyone is looking for. Professional, caring, understanding, real, not a lier, 100 truth More

by Esmeralda Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago, JAMES CRAIG
Report | Print
Oct 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Esmeralda, we are grateful you took the time to leave this positive review. It is wonderful to learn that our professional team was caring and understanding during your visit. Please don't hesitate to reach out to us at Dodge City of McKinney.

October 02, 2023

Friendly, professional and efficient, very good service. Also pleasant and courteous; we would recommend to family and friends Thank you very much! Much thanks to Shawn Woods and Michael Patterson More

by PDMEPHARRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Patterson, Donna Smith, SHAWN WOODS
Report | Print
Oct 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are glad to know that our pleasant and courteous staff was friendly, professional, and efficient ensuring you with such a great customer service experience here at Dodge City of McKinney! Thank positive for the five-star review and recommendation. Please let us know if there is anything else we can do for you here at Dodge City of McKinney. We are more than happy to help!

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