Chrysler Jeep Dodge Ram 24

very satisfied customer I have does business with 24 for a long time because there service is great and my sales ed McCarthy is awesome not pushy very informative and listens I have does business with 24 for a long time because there service is great and my sales ed McCarthy is awesome not pushy very informative and listens to my needs all the way through all departments are great to work with More

Best Deal Ever I was refer to Chrysler Jeep Dodge Ram by a co-worker. Solomon J Reddix went all out to help me get my 2017 Jeep. I was refer to Chrysler Jeep Dodge Ram by a co-worker. Solomon J Reddix went all out to help me get my 2017 Jeep. More

how to be rude to a potential new customer ... I have been in the market for a Jeep Grand Cherokee for a few months now. Being very familiar with the vehicle (my husband has a 2016 Overland) I know I have been in the market for a Jeep Grand Cherokee for a few months now. Being very familiar with the vehicle (my husband has a 2016 Overland) I know what I am looking for depending on the model I CHOSE TO BUY. A few weeks back, CJDR24 had one I was interested in. I made an appointment to look at the vehicle with Wendy. Unfortunately the vehicle sold a day or so before I was scheduled to go by. No big deal. I have a beautiful Lexus IS that I love and only want to get out of for more room, so no rush. I received a phone call from Wendy today asking if I was still in the market, to which I responded, "Yes, I still look very often". To which she asked me what I was looking for in the vehicle. To which I responded that it depends on the year, model and mileage. Wendy's tone changed. She was completely rude, which I did not appreciate. The conversation abruptly ended with Wendy saying her rude goodbye and hanging up LOUDLY right in my ear. Thank You VERY much for the great customer service. I'll be sticking with my current vehicle until I find the Grand Cherokee that is right for me, and I think I can safely say, I probably will NOT be going to CDJR24, I wouldn't want to potentially have to deal with that kind of customer service again. More

Quick, easy, and happy! I went in recently looking to replace my current car with my first Jeep. We were welcomed right away and had the pleasure of working with Allan. He fo I went in recently looking to replace my current car with my first Jeep. We were welcomed right away and had the pleasure of working with Allan. He found me the perfect Jeep within my budget and I could not be happier with it! We spent a few hours there looking at different options and he worked with me through it all. The process was quick, easy, and painless! I would highly recommend this dealership & Allan! More

Great Deal I stopped by Chrysler Jeep Dodge Ram 24 and got a great deal on a Jeep Cherokee. Allan and the rest of the manager team made thr whole process a breez I stopped by Chrysler Jeep Dodge Ram 24 and got a great deal on a Jeep Cherokee. Allan and the rest of the manager team made thr whole process a breeze. More

Great Deal, big help, and a great experience! Was in a pinch with my previous truck, I went into Rt24 Dodge and Shayne Luongo was my sales rep, he went above and beyond with what any dealer would Was in a pinch with my previous truck, I went into Rt24 Dodge and Shayne Luongo was my sales rep, he went above and beyond with what any dealer would do. I was at two other dealers and couldn't touch the amount that Shayne was able to do. I highly suggest everyone to go over to Route 24 Chrysler Jeep Dodge Ram for a New truck or car, you won't be disappointed. No one worked harder for my money than these folks there. Thanks to the team that helped made this possible and a big thanks to Shayne for helping me get into a brand new Dodge Ram More

Awesome experience great staff all around! Bought a Jeep Grand Cherokee there this week from Corey Hines. Experience was great Corey took his time never made me feel pressured to buy and got me Bought a Jeep Grand Cherokee there this week from Corey Hines. Experience was great Corey took his time never made me feel pressured to buy and got me what I wanted. More

Rude-Arrogant-Sales Man takes a sale from other sales man Here is a quick scenario as to what happened - I came in to the dealership to look at a truck that I had seen online - it was a beautiful Dodge Ram 15 Here is a quick scenario as to what happened - I came in to the dealership to look at a truck that I had seen online - it was a beautiful Dodge Ram 1500 - Maroon - 2016 - 10,000 miles on it - exactly what I was looking for with a great price. I was happy to have found this truck as I had been looking - and also I was happy to be able to give my business to another local business and a local salesman. SO, long story short is I had come in spoke with Solomon(Great Salesman) and had taken the truck out for a test drive - during the test drive I had called my wife to tell her how great Solomon was as a Sales Man and how much I loved the truck - we had decided to buy the truck. Next, what happens is what is so appalling - another Sales man came over to the desk and asked Solomon where the keys were for the truck - Solomon stated that he had the keys on the desk as he was in the middle of talking numbers about this truck with me. As, I said I was going to buy this truck - but of course we needed to talk numbers - I needed to see what you were going to give me for my truck and what the truck I was going to buy was going to be priced at. This sales man assured Solomon that there was no problem at all and not to worry that he was just going to let this other couple take the truck for a test drive. Solomon and I both just looked at each other in awe - but what were we to do - this man said it was just for a quick test drive. NEXT, the sales man went over to a man named Jake (whom I believe is your Sales and Leasing Manager) and that is when I could tell something very shady was going on. Solomon had left to go talk number about my truck and came back to me with a very low ball number of $5,000.00 - let me just tell you when I pulled up my truck numbers before I came the lowest price that I would have come up for my truck was $10,000.00 and that was if it was in horrendous shape! At this point I said to Solomon that I knew that something was happening with the truck that I was planning on purchasing - with the talking and looking over at me and the low ball of the number I definitely knew that they( Jake and the other Sales man) were trying to sell the truck to the other party - right from under me -the other party whom came in after me - took the truck that I had already taken for a test drive- the truck that I was negotiating numbers with - the truck that I had already told my wife I was buying - and sold it to the other party! Not only did they do this to me they also Stole money from a fellow co worker!! Solomon had lost a sale - and not just one sale - several sales - I always find a dealership and buy all of my vehicle from that same place - now that I was planning on changing over from a Ford to a Dodge - I would have come to this dealership for not only this sale but also for the other 2 vehicles that I was in the near future planning on buying for my 2 children whom just got their license. What happens next is Solomon went back to Jake whom told Solomon that they sold the truck to the other couple! Are you kidding me! And then they tried to have in talk me into a Lease! I walked out! What horrible customer service is this! Now, the funny part - I receive a call yesterday afternoon from Jake - whom left me a message telling me he was wrong about what my truck is worth and ask me to give him the courtesy to call him back. REALLY! -his words :I have now talked to a couple different wholesalers who are most interested your truck! This happened now 2 weeks ago - this is most of the letter that I wrote to the OWNER Mr.Kardon and also copied the BUSINESS DEVELOPMENT MANAGER Ms.Fanfa - the only one I heard back form was one phone call from a Chris Diaz - asking me why I was unhappy on a voice mail - I have now called this man back 3 times to no return call - and have messaged the owner back again to no response! TERRIBLE CUSTOMER SERVICE - DO NOT WASTE YOUR TIME HERE!! More

Horrible customer service Brought my truck in for a vibration and recalls, was told that they couldn't duplicate vibration because of the rain and would have to start by replac Brought my truck in for a vibration and recalls, was told that they couldn't duplicate vibration because of the rain and would have to start by replacing the tires, so I replaced the Tires, Vibration still there, so I returned to dealer and they had truck for a week, they replaced front and rear driveshafts and when that didn't fix it I was told the vibration is normal and they all do it. Has something to do with wheels I was told, However the loaner I was driving was the same exact truck as mine and guess what? No vibration? So I replaced all four wheels with a different style and long behold it still vibrates, when I went back to dealer the service manager Chuck would not go for a road test with me, was told he was to busy, and to return next week, however I spotted him on his cell phone texting and flirting with other employees, but I guess that is consider being busy. I talk to chuck this morning as I'm concerned about the safety of this truck and that I was upset he wouldn't go on a road test with me, but had time to play games with other employees, I also asked that if he thinks it's safe to please provide that in writing, he refused, I was told that the dealership is done with me and not to come back. Stay away from this dealer if you have a concern with your vehicle, as they don't have the staff to fix it or even verify there is a issue More

Treated very fairly Went in to dealership to review used cars. I was treated very well by the sales and finance department. Allan Jean-Baptiste was very knowledgeable a Went in to dealership to review used cars. I was treated very well by the sales and finance department. Allan Jean-Baptiste was very knowledgeable and listened to what I was looking for. It was fast and easy, no high pressure tactics. More