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I have been researching a new vehicle for sometime and decided on the Jeep Grand Cherokee. I was looking for one with a Sunroof and Bluetooth. After talking with Al & Bob at the dealership they came bac decided on the Jeep Grand Cherokee. I was looking for one with a Sunroof and Bluetooth. After talking with Al & Bob at the dealership they came back to me and suggested I look at the 2011 Grand Cherokee they would be receiving soon. I fell in love with it, however it didn't have the sunroof, I was about to settle however they told me if I was for sure I would buy the Jeep they would search for one that had everything I wanted and low and behold a few days later they found a 2011 Jeep Grand Cherokee 70th anniversary edition with a sunroof. I am more than happy with the service I received and am just amazed how the took the time to find me the exact plus more Jeep I wanted. I could not recommed a place if you are looking for a new Jeep or Chrylser! More

We had a great,friendly and honest experience buying a car I would come back and buy again. Sol was very helpful and kind and he knew his cars.We will recommend friends and family and that they see Solom car I would come back and buy again. Sol was very helpful and kind and he knew his cars.We will recommend friends and family and that they see Solomon.. Thank You Steve&Melissa More

EXCELLENT SALES AND SERVICE: Upon arrival at Randolph Jeep Chrysler Dealership my wife and I were treated with courtesy, kindness and with a sincere focus on our interest and purpose in coming to this De Jeep Chrysler Dealership my wife and I were treated with courtesy, kindness and with a sincere focus on our interest and purpose in coming to this Dealership. I was approached immediately by Salesman, Bob Mahoney. I told him that I was shopping for a Christmas gift for my wife. She wanted a Wrangler two door hard top with an automatic transmission or a Mineral Gray Liberty jeep. The Mineral Gray Jeep Liberty was her first choice. Neither were available at Randolph Jeep Chrysler Dealership. We were treated with professionalism in a very friendly and comfortable environment while a search was being conducted via Internet to find our vehicle elsewhere. Lunch was also provided. Once they found the vehicle we wanted at another Dealership we were given a fantastic deal on a new 2012 Mineral Gray Liberty Jeep with an excellent interest rate on the amount financed and a fair trade in on our Jeep Cherokee Sport. There were no high pressure tactics as we had experienced in other Dealerships over the years. Manager, Al Viera and Salesman, Bob Mahoney and Financial Manager, Jeff Craig are truly Christian men whose values were evident throughout our time spent at Randolph Jeep Chrysler. Bob Mahoney is an excellent storyteller and a proud grandfather. Randolph Jeep Chrysler is a company that we recommend if you are looking to buy an automobile. More

I was very pleased with the purchase of my jeep. I was very impressed by your service.Best service of any jeep dealer I have used. This is my third Jeep. From the time I entered the service area. The wait very impressed by your service.Best service of any jeep dealer I have used. This is my third Jeep. From the time I entered the service area. The waiting area to the service man escorting me to my service vehicle. Thank you, Ann Valair More

I have been a customer of Chysler Jeep for many years. A few years ago my girlfriend bought a 2006 Jeep Grand Cherokee Limited from this location, Solomon Reddix, was the Sales Professional that we worked w few years ago my girlfriend bought a 2006 Jeep Grand Cherokee Limited from this location, Solomon Reddix, was the Sales Professional that we worked with from begining to end. We had such a great experience last night, when I decided that I wanted a new 2011 Cherokee, I went directly to Solomon. Again, the process was easy and most importantly fare. I was able to get out of my old vehical and into the new one that I wanted hassel free. I would 100% buy another vehical from this location and would hope that Solomon would still be at this location as well. Many thanks. More

This dealership really went above and beyond to insure that I would get the Jeep model with the options that I desired. From my initial email to Larry, who even came in on his day off to find 'my' Jeep, that I would get the Jeep model with the options that I desired. From my initial email to Larry, who even came in on his day off to find 'my' Jeep, to the owner who personally went to another dealership to pick up and drive that car back to his lot, they made this experience a pleasure! Jim made a generous offer for my trade, as well as providing me with all the available incentives which ultimately led to the sale. Dee was very helpful in expediting my financing contract so I could pick up my car asap. Larry was key in this sale for me because of his attention to detail and for being a such good listener, There was never any pressure to buy, just help in finding the best car for my needs. Thank you Randolph Chrysler Jeep! I can only hope that your Service Department is as thorough and competent as the Sales Team! -BJS More

We have just purchased our third vehicle from Randolph Chrysler and we could not be happier. This dealership never fails to meet our expectations. From the sales dept to the service department, every empl Chrysler and we could not be happier. This dealership never fails to meet our expectations. From the sales dept to the service department, every employee is friendly, knowledgeable and just downright professional. Tear Chhim sold us our 2008 Chrysler Aspen. We can not say enough about this wonderful salesman and the way he handled our sale. Tear made us feel comfortable and put no pressure on us at all. He answered all of our questions and was extremely patient with us throughout the pondering process. I recommend this dealership to anybody who wants to buy a vehicle. There is a reason that we have been going back to them for 11 years. Michelle and Andris Soble More

Solomon was very friendly and helpful from the very beginning of my experience with Randolph Chrysler Jeep. I originally went to the website first and then emailed about a Jeep and he responded very q beginning of my experience with Randolph Chrysler Jeep. I originally went to the website first and then emailed about a Jeep and he responded very quickly and when I went to the dealership to look he greeted me right away and it was a very easy transaction and he was very knowledgeable about the Jeep and its options. I would highly recommend anyone to go see Solomon and Randolph Chrylser Jeep. More

the reason why i am giving this rating is because they were very helpfull in getting me my hew car.they showed me all the features of my new car and they let me test drive it. they gave me a list of optio were very helpfull in getting me my hew car.they showed me all the features of my new car and they let me test drive it. they gave me a list of options that i had available for finacing also i was able take purchase of the car that same day. More

This is one of the most dishonest, disrespectful and unprofessional service departments that I've ever encountered. 5-Star dealership ratings are meaningless if Chrysler considers this place worthy of unprofessional service departments that I've ever encountered. 5-Star dealership ratings are meaningless if Chrysler considers this place worthy of such lofty standing. Bottom line, the service department does not seem to appreciate customers. They repeatedly fail to call customers back with vehicle status. When you call in the afternoon, they inform you that your car hasn't even been looked at yet. When confronted, they cop defensive attitudes almost blaming you for their lack of professionalism. I caught them in a direct lie regarding the need for new brake rotors. I was told that the rotors were too thin to be machined. This pushed the total cost of job close to $ 400.00. Turns out they forgot to look at their own records (they had changed the same rotors 9 months prior). The dealership reimbursed me after they realized they were caught. I made a huge mistake of going back for some other job (went back only because its close to my house), b/c the employees seemed to be trying to get back at me for their own deceptive conduct. Too much drama with these guys. Even if you pay your hard earned dollars, they act as if they don't appreciate the business. DO NOT PATRONIZE THIS UNPROFESSIONAL DEALERSHIP! More