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Chuck Anderson Ford
Excelsior Springs, MO
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,468 reviews
October 15, 2023
Work was done as promised. Was told 1 1/2 hours and they were right on. Was told 1 1/2 hours and they were right on. More
by ddavis0905
Verified CustomerEmployees Worked With
October 08, 2023
While en route to Excelsior Springs on Saturday, my moonroof stuck in the open position. Once we arrived at The Elms Hotel I googled Ford dealerships and called Chuck Anderson Ford. The nicest young ma moonroof stuck in the open position. Once we arrived at The Elms Hotel I googled Ford dealerships and called Chuck Anderson Ford. The nicest young man answered and assured me they would take a look at it. They diagnosed the problem as a broken track and were able to cover the opening and securely tape it to prevent any water leakage. While waiting in their customer lounge, we all commented “this kind of quick, efficient service would never happen in Kansas City “. Thank you, Justice. More
by Ruth
Employees Worked With
Justice Barger
October 01, 2023
Very Quick, thorough, hassle free. streamlined the process of car buying. From sales to finance. streamlined the process of car buying. From sales to finance. More
by Ericfine33
September 19, 2023
BEST Dealership and BEST Mechanic - Brady - in the Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car! Country !!! Drove 1,200 miles just to have the dealership/Brady work on my car! More
by razehome
Employees Worked With
Other Employees :
Brady **********, Bryan Magnuson
September 14, 2023
My purchase was one of the best experiences in purchasing a vehicle, courtesy, friendly professional. a vehicle, courtesy, friendly professional. More
by Natalia
September 03, 2023
Never received a single call from the service writer during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what I was told was going to happen in the 1st and 2nd call never happened I told them I was picking it up that day. I wasn’t waiting any longer. More
by jmb49735
Employees Worked With
Justice Barger, James Edmiston, Bryan Magnuson
September 03, 2023
Chuck Anderson Ford has always been very good to our family, Im glad I decided to buy my car with them. family, Im glad I decided to buy my car with them. More
by COLETTE.DURAN
Employees Worked With
Other Employees :
Justice Barger, Bryan Magnuson
August 27, 2023
Great experience. Would highly recommend Michael! He answered all my questions. Everyone was super nice. Would highly recommend Michael! He answered all my questions. Everyone was super nice. More
by amybellis
August 26, 2023
Really great job, especially with the work conditions during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! Thanks so much! More
by BELTOM26
Employees Worked With
james edmiston
August 20, 2023
Service dept was great. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. More
by GREEN4215
Employees Worked With
Bryan and Carla
