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Chuck Anderson Ford
Excelsior Springs, MO
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,421 reviews
May 29, 2022
I didn't like how my Ford Flex was steering. I had taken my car in for a safety recall a month earlier. I had ordered new tires from Discount Tires three weeks earlier but they hadn't arrived ye I had taken my car in for a safety recall a month earlier. I had ordered new tires from Discount Tires three weeks earlier but they hadn't arrived yet. So I took my car back to Chuck Anderson just to make sure everything was tightened down from the recall. They took it in right away and inspected it. Everything checked out fine. Then I went ahead and bought two tires from them because I just wasn't feeling safe with the ones I had on there and tired of waiting to hear from Discount Tires. Still to this day the tires haven't arrived. And I've called a couple times. Very very pleased and satisfied with Chuck Anderson.. More
by Mike617588
Verified CustomerEmployees Worked With
Dustin Rose, Grace Morgan
Helpful May 24, 2022
I just wanted to say thank you all for a great job done on my f150 and treating me like I am like family . It is great coming there it is always a positive thing . on my f150 and treating me like I am like family . It is great coming there it is always a positive thing . More
by Hi caf
Employees Worked With
Dustin Rose, Grace Morgan
May 21, 2022
After review of first post the Service Dept stepped up and corrected the communication problem which had earlier occurred. Thank you for following up on the survey. Appreciate your efforts to gets this and corrected the communication problem which had earlier occurred. Thank you for following up on the survey. Appreciate your efforts to gets this taken care of. More
by Tjwhitmire48
Employees Worked With
Paul Palmer, Grace Morgan
May 20, 2022
Service Dept was suppose to trim a supplement into the insurance company for a repair they did. It didn’t happen nothing was turned into the insurance company. I have not heard a word from the service d insurance company for a repair they did. It didn’t happen nothing was turned into the insurance company. I have not heard a word from the service dept. Horrible communication skills. Would not recommend dealing with Dustin, and would not recommend taking his word on anything. More
by Tjwhitmire48
Employees Worked With
Dustin Rose, Grace Morgan
May 14, 2022
Mike Burton was such a great help in finding exactly what I needed. I appreciate Jim, the Sales Manager, looking for extra rebate money. Michael Gardner in finance made the warranty purchase very easy. I needed. I appreciate Jim, the Sales Manager, looking for extra rebate money. Michael Gardner in finance made the warranty purchase very easy. More
by KEVDOGANDROBIN
May 13, 2022
I have been very pleased with the service & the persons we have dealt with since we left the previous dealership we had been with for about 15 years. Anderson Ford has been most helpful in service we have we have dealt with since we left the previous dealership we had been with for about 15 years. Anderson Ford has been most helpful in service we have needed for our two vehicles. I would definitely recommend them. More
by DADAMS1933
Employees Worked With
Dustin Rose
