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Chuck Anderson Ford
Excelsior Springs, MO
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,482 reviews
July 23, 2022
Got me in quick and ask for extra things to be checked. They done it and advised me of the results. Friendly and courteous. Will definitely use them again. They done it and advised me of the results. Friendly and courteous. Will definitely use them again. More
by Bzdrstr
Verified CustomerEmployees Worked With
Grace Morgan
July 23, 2022
The employees in the service check in were extremely friendly and polite. Even with the close to 100 degree temps and the open check in are they were positive and extremely fast on check in. friendly and polite. Even with the close to 100 degree temps and the open check in are they were positive and extremely fast on check in. More
by Randy Fondren
Employees Worked With
Dustin Rose
July 19, 2022
Very professional, courteous and pleasant dealership. The owner came out and made a point of helping us and ensuring we were satisfied. A genuinely nice man. Everyone we met did so as well. Will definite The owner came out and made a point of helping us and ensuring we were satisfied. A genuinely nice man. Everyone we met did so as well. Will definitely recommend them to everyone we meet. More
by hanging3ranch
July 16, 2022
Did a great job on my crown victoria got it done quicker than expected and the price was lower than expected I will definitely be using them again if need be. I appreciate the positive attitude of all emplo than expected and the price was lower than expected I will definitely be using them again if need be. I appreciate the positive attitude of all employees I interacted with as well. More
by patrickbarrett7
Employees Worked With
Dustin Rose, Grace Morgan
July 14, 2022
This dealership is very helpful and courteous, only problem I had was with a young gentleman at the quick lane desk he didn't know anything and I had to get my own help ,but the service manager got on problem I had was with a young gentleman at the quick lane desk he didn't know anything and I had to get my own help ,but the service manager got on it and took care of it promptly More
by mikeh33077
July 09, 2022
Dustin always is very friendly, supportive and helpful. I accidentally left a book in the waiting room and Grace called me twice to make sure I got it back. Very customercentric! I accidentally left a book in the waiting room and Grace called me twice to make sure I got it back. Very customercentric! More
by Kbellis61
Employees Worked With
Dustin Rose, Grace Morgan
