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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,425 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,425 reviews

May 09, 2022

They made buying our van very simple and kept us informed at every step of the journey More

by Ddaspires
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 07, 2022

Great people and great service. Always do an excellent job and very accommodating. Would highly recommend. More

by jwbates317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 09, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

May 07, 2022

Had a situation where I needed to get my vehicle fixed and had 2 options; Swaffords in Richmond or Chuck Anderson's. I chose Anderson's and I am glad I did!! More

by dmisel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 08, 2022 -

dmisel responded

Thank you Dustin and Grace! And the technician who fixed our vehicle.

May 05, 2022

The service department is good at keeping you informed on the status of your vehicle. They communicate about what needs to be done and the cost of repairs. More

by NR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

May 03, 2022

Real east and honest sales man Mike need a raise for all his efforts great job!! More

by Mitchell Thomas Sedgwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Mitchell!

May 01, 2022

The Service dept was amazing! Dustin was great! Help us along every step of the f the way More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 02, 2022 -

Chuck Anderson Ford responded

Thanks for the review Laura! We appreciate your business!

April 30, 2022

I had my old 2001 mustang in for some maintenance. They got started on it as soon as arrived and didn't take as long as I thought. Plus service manager was friendly and helpful More

by MUSTANG 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
May 02, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience!

April 26, 2022

They appear to give great detail and thoroughly examine the task at hand and then explain to me in a way that does not go over my head! More

by Brenda Drummond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 27, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Brenda! We're glad you had a good experience with our service department!

April 23, 2022

Love the service, quality, pricing, people. .. Is that 15 words yet? .... Ugh this is taking forever for a compliment. Lol More

by Alex.Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Alex!

April 22, 2022

I have been happy with your service except for one time. all the employee have been nice. More

by eddiecockrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback Eddie! We look forward to seeing you next time!

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