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Chuck Anderson Ford
Excelsior Springs, MO
1,423 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,423 reviews
Verified Customer
Helpful April 15, 2022
I drove up got right in for a recall. They were right on it and completed in no time. Thank you They were right on it and completed in no time. Thank you More
by Shotgun1953
April 14, 2022
I was traveling from near Rolla Mo to Colorado in a brand new (less than 200 miles when I left home) Ford Explorer limited when near Kansas City all the warning lights started flashing and the cruise control new (less than 200 miles when I left home) Ford Explorer limited when near Kansas City all the warning lights started flashing and the cruise control and lane assist stopped working. Also there was no pep in the engine. I called the Ford dealer closest to me which was a few miles east of Kansas City. They couldn’t get me in for a week. I had frozen meat and other perishable items in my vehicle which we were taking to our youngest sons home for his family. I quickly called the dealership where we purchased the vehicle and asked for assistance in getting into a dealership on that day near Kansas City. They quickly called me back sending me to Nick Anderson Ford. I was told to ask for Nick when I arrived but the service coordinator sain Nick told him I would be stopping by and I never needed to speak with Nick. Our vehicle was immediately taken into the shop where a team of technicians diagnosed the problem. I had to postpone our trip because they didn’t have the part in stock but I knew what was wrong and advised it would not hurt the vehicle to drive it home but to keep strain on the engine to a minimum. And was on our way within an hour. Many thanks to the good work of the Nick Anderson team. Exceeded my expectations! More
by Jahanson4239
April 09, 2022
Great service, fast, friendly. Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for f Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for future service needs. More
by Lisa24clark
Employees Worked With
Grace Morgan
