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Chuck Anderson Ford
Excelsior Springs, MO
1,477 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,477 reviews
June 25, 2022
Had to return for a recurring issue but Dustin and crew did their best to make it right as quickly as possible and get parts warranty taken care of. did their best to make it right as quickly as possible and get parts warranty taken care of. More
by DPRATT2
Verified CustomerEmployees Worked With
Dustin Rose, Grace Morgan
June 22, 2022
I received the news no one wants to hear about their car: you need a new transmission. With only 49,500 miles on your car it's even more devastating. Dustin at Chuck Anderson Ford was so wonderful througho you need a new transmission. With only 49,500 miles on your car it's even more devastating. Dustin at Chuck Anderson Ford was so wonderful throughout the process. The service department did a great job of getting my car fixed and back to me. Highly recommend Chuck Anderson Ford!!! More
by Christine
Employees Worked With
Dustin Rose
June 21, 2022
Cody Anderson and everyone else I had the pleasure of working with honest and transparent, even though I was buying an in-demand vehicle. That was not necessarily the case with other dealerships I tried working with honest and transparent, even though I was buying an in-demand vehicle. That was not necessarily the case with other dealerships I tried to work with. I drove 4 hours to make my purchase and wouldn’t hesitate to do so again for that kind of dealership experience, and I’m not alone. Great communication, fantastic people, I’d recommend anyone in the market for a car give them a call first. More
by ERBOLEST
June 18, 2022
Got my car here always go back for the works trust them to do a good job courteous and polite helpful if they think somethings wrong with my car. to do a good job courteous and polite helpful if they think somethings wrong with my car. More
by hrmarypettiecord
Employees Worked With
Dustin Rose
June 16, 2022
The lady I talked to was Grace in the service department. After calling several dealerships to get instruction on upgrading my 2018 Edge navigation, the only person to call me back was Grace at Chuck Anders After calling several dealerships to get instruction on upgrading my 2018 Edge navigation, the only person to call me back was Grace at Chuck Anderson. The appointment was made quickly, the service, pricing and friendliness were all excellent! The manager of the Service Department was also very helpful! Highly recommended! Tom Kerr More
by debkerr2007
Employees Worked With
Grace Morgan
June 11, 2022
Needed an oil change so I scheduled my service on Tuesday. The only appointment available was for Friday at 3 pm . Got me in and out promptly. Tuesday. The only appointment available was for Friday at 3 pm . Got me in and out promptly. More
by DWASHAM
Employees Worked With
Grace Morgan
