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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,468 reviews

October 10, 2024

I let Mike Anderson know the Explorer I was looking for. He found it in,less than 2 days. They got me the best price of any other Ford dealer. The delivery went very smooth. Cody Anderson explained all the More

by sam5266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

October 04, 2024

Our appointment was at 9am told them we would pick up at noon. It was not ready til 1pm. Also had to take it back because they forgot to put the valve taps on. More

by DDBEDFORD
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Chrisman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

October 03, 2024

Myles helped me get into the truck for the price I was looking for. Great service all around More

by darric0625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our pre-owned vehicle department!

September 29, 2024

Large selection of vehicles we were interested in. Myles was very helpful and easy to work with. We actually enjoyed the experience with Myles and the employees. Love the Bronco! More

by MKTRNR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you continue to love your new Bronco!

September 28, 2024

For starters, the service at Chuck Anderson is unbeatable. They truly know how to make you feel welcome. Myles was the best car salesman I’ve ever got to work with and I’m excited to work with him More

by gregorytaylor180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback!

September 27, 2024

Very easy to travel too and quik /very good service. Selection of cars was very good More

by jdmktas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase!

September 19, 2024

All the people at Chuck Anderson Ford were very nice and helpful. They helped me get a car that I love. More

by foote.tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase.

September 14, 2024

Truck still leaks water and they had for months and returned and still leaks and they said no working on it anymore it's out of warranty. It's been a problem from day one and they drug feet so it would More

by CRR728
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Chuck Anderson Ford responded

Can you email our general manager with your name or VIN? He would like to resolve this for you. His email is nick.anderson@chuckanderson.com. Thanks!

September 10, 2024

One of the best car buying experiences I’ve ever experienced. Smooth, easy and fast. More

by heatheroland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with our pre-owned department!

September 08, 2024

Very helpful, but not pushy. Very polite. Very knowledgeable about the vehicle we purchased. Gave us a very good trade in price. More

by jingram6618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from us!

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