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Chuck Anderson Ford
Excelsior Springs, MO
1,424 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,424 reviews
December 10, 2020
Always timely, quality service. On this particular instance the repair shop sent a gentleman to my home to fix recalled airbags. He had the job done in under ten minutes taking no time out of my sched instance the repair shop sent a gentleman to my home to fix recalled airbags. He had the job done in under ten minutes taking no time out of my schedule. Paul Palmer is also excellent to work with. I go to Chuck Anderson for all my vehicle repair needs. More
by RIVERKYLE2
Verified Customer
Helpful December 09, 2020
Chuck Anderson service department was able to get my vehicle in for 2 separate issues timely and always completed the work quickly and efficiently. The facility was always clean, organized, and someone vehicle in for 2 separate issues timely and always completed the work quickly and efficiently. The facility was always clean, organized, and someone was always around and friendly. More
by Molly
Employees Worked With
Gentleman in parts department , Heather Berger, Dustin Rose
December 08, 2020
Chuck Anderson's is the only place that works on our mechanical issues. Brady West is trustworthy and a very knowledgeable technician. Always pleased with all my repairs. mechanical issues. Brady West is trustworthy and a very knowledgeable technician. Always pleased with all my repairs. More
by Powerhouse81
Employees Worked With
Brady West , Heather Berger
December 08, 2020
Quick, courteous and reasonably priced! I was able to get in without an appointment. Customer lounge is clean and comfortable. I try to always go here to get my oil changed in without an appointment. Customer lounge is clean and comfortable. I try to always go here to get my oil changed More
by Abkinger
Employees Worked With
Not sure
December 07, 2020
Thank you for being organized, friendly and prompt. I really value being able to make an appointment and have my time honored. I also appreciate the respectful, kind and professional customer service I'v really value being able to make an appointment and have my time honored. I also appreciate the respectful, kind and professional customer service I've recieved from most all the employees especially Cody A. More
by MP
Employees Worked With
Other Employees :
Cody Anderson, Heather Berger, Greg Hallgrimson, Dustin Rose
December 06, 2020
Dreke was helpful, professional, and patient. I felt comfortable thruout the entire process. Based on my experience, I would be happy to recommend Dreke and Chuck Anderson Ford to my friends and family comfortable thruout the entire process. Based on my experience, I would be happy to recommend Dreke and Chuck Anderson Ford to my friends and family More
by ANSELLFREE
December 05, 2020
Service techs here are great, needed additional work done unexpectedly and very glad they found it. My car drives much smoother. Thanks for looking out for your customers. unexpectedly and very glad they found it. My car drives much smoother. Thanks for looking out for your customers. More
by groovy2b33
Employees Worked With
Greg Hallgrimson
December 05, 2020
Within a few minutes of arriving Scott Marshall approached me and ask if I needed assistance or had any questions. Nice start! Scott went out of his way to make the experience an excellent one. C approached me and ask if I needed assistance or had any questions. Nice start! Scott went out of his way to make the experience an excellent one. Chuck Anderson Ford should work to keep Scott with them. More
by byunghans
December 05, 2020
Easy to schedule, early in the window of time scheduled & prompt repair. Repair guy was courteous answering questions. Everything I could have asked for and more. prompt repair. Repair guy was courteous answering questions. Everything I could have asked for and more. More
by Bwasham74
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
December 04, 2020
Ricky and Ethan were easy to deal with, honest and efficient salesman . I had a good buying experience and would recommend CE Ford to my friends efficient salesman . I had a good buying experience and would recommend CE Ford to my friends More
by Kbharris1972
