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Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,470 reviews
March 13, 2020
My service was extremely quick and very efficient And all of the staff was Very friendly Thank you Chuck Anderson Ford For making my experience a good one. of the staff was Very friendly Thank you Chuck Anderson Ford For making my experience a good one. More
by Andeeezzz1
Verified CustomerEmployees Worked With
Dave Moorhead
March 11, 2020
Ricky was awesome! He was very informative about the truck we purchased. He answered every question. And everyone was so nice! A very professional place of business. I will certainly recommend Chuck A truck we purchased. He answered every question. And everyone was so nice! A very professional place of business. I will certainly recommend Chuck Anderson ford to anyone! More
by cdowell86
March 09, 2020
Scott was an amazing dealer to work with!!! He was not pushy. Extremely honest and knew exactly what I needed to do on my trade and what I wanted. We made the best of both worlds and I left LOVING my new pushy. Extremely honest and knew exactly what I needed to do on my trade and what I wanted. We made the best of both worlds and I left LOVING my new car!! Hands down I will come back to Scott for any future buying needs and I would highly recommend seeing him!! More
by AGOULD1
March 09, 2020
Wow! These guys were spectacular. Very helpful. Scott was excellant. He went the extra mile. Gave me room and time to think. Chuck Anderson Ford highly recommend. excellant. He went the extra mile. Gave me room and time to think. Chuck Anderson Ford highly recommend. More
by Markus
Employees Worked With
Jim Stevens, Scott Marshall, Elias Bichara
March 07, 2020
Everyone was super helpful and nice. My car got done just as they said it would. It had a recall and needed reprogrammed. I noticed later that it sounded different. So I called. They immediately made me anot as they said it would. It had a recall and needed reprogrammed. I noticed later that it sounded different. So I called. They immediately made me another appointment. They took the time to explain what the noise was and that it is fine. I’m glad they took the time. Thank you. More
by Heil.chrystle
Employees Worked With
Cody Schneiter, Heather Berger
March 07, 2020
Not as good as past service Wrong part first day. No one called me when it was done after being there a second day. I had to call back. Forgot tire rotation I requested. Wrong part first day. No one called me when it was done after being there a second day. I had to call back. Forgot tire rotation I requested. More
by hosertom
Employees Worked With
Cody Schneiter, Heather Berger
March 07, 2020
Scott was very professional and courteous. Completely at ease throughout the whole process. Kept in contact without being pushy. Allowed me to make the right choice. ease throughout the whole process. Kept in contact without being pushy. Allowed me to make the right choice. More
by Thunderchicken_94
Employees Worked With
Scott Marshall
March 01, 2020
Great service! Timely and efficient. Great communication setting up appointment, return appointment and I appreciated the reminder appointment time/date calls. Answered all my questions. communication setting up appointment, return appointment and I appreciated the reminder appointment time/date calls. Answered all my questions. More
by rannlou
Employees Worked With
Cody Schneiter, Heather Berger
February 29, 2020
Dreke did a fantastic job. He is a great salesman. Made the whole experience from start to finish fast and easy. Elias in the finance department was fantastic. He explained everything. Whole experience fro the whole experience from start to finish fast and easy. Elias in the finance department was fantastic. He explained everything. Whole experience from start to finish was about 2 hours. Fastest and most enjoyable car buying experience yet. More
by benking77_82
Employees Worked With
Michael Dreke, Elias Bichara
February 28, 2020
Excellent service, I called ahead since I was leaving town because of a battery issue. Was installed and I was back on the road in less than 30 min town because of a battery issue. Was installed and I was back on the road in less than 30 min More
by Lpratt2
Employees Worked With
Cody Schneiter, Heather Berger
