Chuck Colvin Ford

STAY AWAY!!! Worst customer service ever... The sales staff jerked me around for a week, wasting both of our time...I had to call and complain to get any service Worst customer service ever... The sales staff jerked me around for a week, wasting both of our time...I had to call and complain to get any service at all...then they gave me a bottom line quote but raised it at signing... they submitted my loan at the wrong terms and refused to resubmit it at terms I was preapproved for... in the end they cost me an extra $2000... when i wrote a complaint on car guru... the general manager (Rich) started harrassing me with nasty emails and told me never to contact them again, even about the van I just bought, as he told his whole staff not to help me in any way... then he took the info from my other car and sent it to a bunch of car shippers telling them that i wanted my car shipped across country... I guess they thought it would be super annoying but I just erase the messages... it takes one second ha ha... this is what you get if you buy a car from these unprofessional cry babies. More

Best experience in 25 years of buying cars I have bought over 20 vehicles in my lifetime, and Chuck Colvin Ford was hands down the best place to buy. I bought a 2011 Edge with 120k miles for m I have bought over 20 vehicles in my lifetime, and Chuck Colvin Ford was hands down the best place to buy. I bought a 2011 Edge with 120k miles for my daughter. They let me take it to an independent mechanic, which was refreshing. That way I know if something goes wrong down the road, I at least have a heads up. Regardless, the Edge checked out great. My mechanic said the dealership did a lot more than most when they reconditioned it. Good to hear. Rod and Tim were great salesmen, and Rich the manager was pretty cool to work with. Never seem to see the real manager at most dealerships, but I did here. In a nutshell, if you want a great used rig, go see these guys. Straight shooters, and actually are pretty funny. Never laughed so hard buying a car in my life, lol. It’s not like going to visit your dentist, for sure. 5 stars minimum. More

Lacks Integrity (zero stars) I believe this dealership lacks integrity and the sales people are extremely misleading and dishonest. In fact, another dealership in t (zero stars) I believe this dealership lacks integrity and the sales people are extremely misleading and dishonest. In fact, another dealership in town said Chuck Colvin Ford is known as "Cheatin" Chuck Colvin. I purchased a used vehicle from Colvin Ford. Within the first few weeks and 1500 miles the battery died, all the oil leaked out of the crankcase, a headlamp burnt out, the instrument panel stopped working, and 3rd gear went out in the transmission. The salesman, Fred McAdams strung me along, costing me many hrs and multiple trips to the dealership with promises to "make it right" and claims they "want me to be happy". Finally, after much inconvenience, Fred made it clear there was never any intention to do any such thing. More

When I went in to buy my new ford fiesta, i wasn't expecting the customer service I received. I was expecting a regular old dealership with the same old pushy salesmen who sell you a car only for it t expecting the customer service I received. I was expecting a regular old dealership with the same old pushy salesmen who sell you a car only for it to be an incredibly terrible experience. here at chuck colvin auto center i was pleasantly surprised and taken aback by the friendliness i got from Salesman Jacob Halsey and sales manager Gary Edwards. I would recommend this place to anyone, even if you don't live in the McMinnville, OR area. It is worth a trip! More

When my wife and I were looking for a vehicle it came down to a choice between two. We ended up buy a Ford Edge from Chuck Colvin Auto Center and Jason made the difference. He was courteous, knowledg down to a choice between two. We ended up buy a Ford Edge from Chuck Colvin Auto Center and Jason made the difference. He was courteous, knowledgable, and never pressured us. More

I have not given a comment or review for any dealership before and i have bought over 10 cars from various dealerships. None of my experiences come close to this one. These guys are honest *yes* if you can before and i have bought over 10 cars from various dealerships. None of my experiences come close to this one. These guys are honest *yes* if you can believe that. They treated me fairly and kept their word. I worked with Jason, Jesse and Rich(sales manager). They totally made sure we were happy with our purchase and didn't ignore me once the deal was completed. I would recommend these guys to anyone and I will go back for all of my future purchases.. FYI I purchased cars from Jim Doran - not a great experience. Larsen Motors wouldn't work with me like Chuck Colvin did. These guys are worth a stop in to check out your next car to buy. More