Ciocca Chevrolet of Princeton

Very throrough! We came in pretty much knowing the car we wanted. Eric greeted us and sat us down to find out more about us and our thinking (concerning the car we wa We came in pretty much knowing the car we wanted. Eric greeted us and sat us down to find out more about us and our thinking (concerning the car we wanted to buy). He is very soft-spoken and straight forward (in a good way), gave us lots of information, just wanting to make sure there were no surprises for us, then took us for a test drive. The assistant manager introduced himself to us as well. Everyone was attentive and friendly. We came in the next day to buy the car, and that process took us about 4 hours. It's only been about 24-hours but we are very happy with our purchase. More

Lousy Can't take a hour and a half for an oil change & tire rotation. Wonder what the purpose of an appointment is? Appointment time 9:20, departure time Can't take a hour and a half for an oil change & tire rotation. Wonder what the purpose of an appointment is? Appointment time 9:20, departure time 11:02. Was on my hour lunch break but was gone for over two hours. Lucky I had a job when I got back! :( More

Great and quick service. Friendly environment Highly recommend five stars. Quick, simple operation to lease a 2018 Cruze at a great price. Gladly surprised and happy. I even got a ride back home t Highly recommend five stars. Quick, simple operation to lease a 2018 Cruze at a great price. Gladly surprised and happy. I even got a ride back home to bring the second car on the same trip. More

Fast, nice, and quality work I went in for a recall and they had me in and our in about 35 minutes! That was a pleasant surprise! Everyone was very nice also! I went in for a recall and they had me in and our in about 35 minutes! That was a pleasant surprise! Everyone was very nice also! More

Sales experience Wonderful experience leasing . Friendly and courtesy. Went out of their way to make sure I was happy with the car and costs. Wound highly recommend Wonderful experience leasing . Friendly and courtesy. Went out of their way to make sure I was happy with the car and costs. Wound highly recommend More

Very helpful They did a great job and kept in touch during the process. Followed up and corrected a minor glitch. Great folks to deal with. Thanks! They did a great job and kept in touch during the process. Followed up and corrected a minor glitch. Great folks to deal with. Thanks! More

My new Chevy Trax We felt like family from the minute we walked in the door. They went out of their way to make us happy and we went home with the vehicle we wanted at We felt like family from the minute we walked in the door. They went out of their way to make us happy and we went home with the vehicle we wanted at a fair price. This was the best car buying experience we’ve ever had!! More

Good job. Service delivered on a number of special requests. Car ready at the promised time. Very polite team. Everyone was very competent and friendly. They Service delivered on a number of special requests. Car ready at the promised time. Very polite team. Everyone was very competent and friendly. They communicated well. More

Outstanding experience leasing 2019 Bolt EV Premier I went to Ciocca Chevrolet because I knew they had a large inventory of Bolt EVs and that was the car I was very interested in. Competitive models do I went to Ciocca Chevrolet because I knew they had a large inventory of Bolt EVs and that was the car I was very interested in. Competitive models do not have the features or range that Chevy offers in the Bolt EV. Having owned several plug-in hybrids for the last 6 years, I was ready to take the leap to full electric. I was considering taking over an existing lease of a used 2018 Bolt from a private party prior to coming and ultimately decided I wanted a new vehicle. I met with Eric Gomez and was very impressed with his overall knowledge of the vehicle, its features and capabilities. EV cars are relatively new and I did tons of research before coming in as I did not expect any sales rep to have an in depth knowledge. Wow was I wrong. Eric took me on a test drive and explained some of the finer points of the vehicle and how the EV system works. In my particular case, I had a simple choice, LT or Premier and Ciocca had plenty of both. I applied for credit and we began the process of getting me into a payment that met my expectations. At no point was I pushed to get the higher priced car or any accessories. Eric made me aware of the Costco discount incentive and reviewed lease vs buy options as well. In the end I decided to lease as the EV market changes very rapidly and I did not want a 5 year old car in 5 years. Rather, I fully expect to get another vehicle from Ciocca when my lease is up in 3 years and will DEFINITELY work with Eric on that as well. Eric's attention to detail was remarkable. When I came in to make my actual vehicle selection, he had both cars pulled out front with a personalized sign in each saying "Welcome John". That was a nice touch that definitely resonated with me and solidified my opinion of Eric as a great salesman. Upon delivery, Eric worked with me to setup my OnStar account and reviewed the My Chevy online setup and functionally. He also showed me where I can come to charge the car any time. I also worked with Zach in Finance to sign paperwork and review extended maintenance agreements. In the end, I elected not to get any additional coverage, but Zac did a great job in explaining the options to me and did not put pressure to get anything as I have experienced so many times when purchasing a new vehicle at other dealers. Although I just got the car, I am extremely happy with it and have already recommended Ciocca/Eric to several friends/relatives. More

Great staff. Worked hard to rectify problem great service staff. They worked with us to identify issues and ensure we were satisfied. Scheduling was simple and easy and they ensured everything great service staff. They worked with us to identify issues and ensure we were satisfied. Scheduling was simple and easy and they ensured everything was done as soon as possible More