Ciocca Chevrolet of Princeton - Service Center

Very pleased with the service and The service dept was on point. I liked getting the video of my car point. I liked getting the video of my car More

Pleasant as always Ryan is excellent and always informing you of every update along the process. you of every update along the process. More

Friendly Easy to work with communication was good and service was good Thank you for your help service was good Thank you for your help More

Very knowledgeable Caring Takes time to talk and help understand everything Great communication by every employee understand everything Great communication by every employee More

I am really happy with the service I received. Once I noticed something was wrong with my car I called them and they were able to get me in very quickly. They did a great job fixing my car and eve Once I noticed something was wrong with my car I called them and they were able to get me in very quickly. They did a great job fixing my car and every time I called I was updated on what was happening with my car. Everyone I spoke with over the phone was very very kind. Josh Miller especially was very knowledgeable and very kind and suggested I make a claim with my insurance and I'm so happy I did! Amazing customer service and amazing work done on my car! More

Steve was very helpful in returning calls and listening to concerns. Josh was very receptive initially but then never communicated via text with progress of vehicle. to concerns. Josh was very receptive initially but then never communicated via text with progress of vehicle. More

Great communication, timely repair Ciocca Chevrolet has been wonderful in the nearly two years I've been servicing there. Communication is always great and I know when to expect my trucks back. been wonderful in the nearly two years I've been servicing there. Communication is always great and I know when to expect my trucks back. More

?? Very attentive to my needs ?? Clearly explains the service given to my car • I really appreciate the shuttle service service given to my car • I really appreciate the shuttle service More

Unbelievable, that's what people say when I tell them my experience with Ciocca Chevrolet of Princeton. It's hard to imagine bringing your vehicle to a dealership in June, and by September they still haven' experience with Ciocca Chevrolet of Princeton. It's hard to imagine bringing your vehicle to a dealership in June, and by September they still haven't worked on it, nor had they contacted you regarding the progress. My advice to anyone thinking about bringing their vehicle to Ciocca for service, DON’T. I had a family member working at Ciocca along with several people I know, and can honestly say I'm embarrassed saying that I know they work at Ciocca. If Gregg Ciocca ends up reading this, be forewarned, the people at Ciocca Chevrolet of Princeton are running your business into the ground. I've called dozens of times to check on the status of my vehicle, to never have one employee pick-up the phone. the only way they would respond to me is if I physically went to the dealership. Pathetic. My last 3 vehicles were purchased at a Ciocca dealership, and they will be the last. More