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Ciocca Ford
Quakertown, PA
1,567 Reviews
Located at 780 S West End Boulevard in Quakertown, PA, we are dedicated to making sure that our customers are satisfied. When you shop with us, you'll have access to a wide selection of new Ford models, as well as an extensive inventory of used cars, trucks, and SUVs. When you combine this shopping experience with our top-notch finance center, experienced service center, and well-stocked parts department, you'll start to understand why we are the choice of so many people for solutions to their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,567 reviews
October 17, 2025
It was one of the worst experiences of my life. It had the truck for three weeks. I was only supposed to be $100 deductible. I paid $1600 out-of-pocket and it broke down 8 miles out of town had to It had the truck for three weeks. I was only supposed to be $100 deductible. I paid $1600 out-of-pocket and it broke down 8 miles out of town had to have a tow back and take it back tothe dealership and had to pay more money to get it back another 10 days later the worst experience in my life, I will never go back to the dealership. More
by kevinvmedina24
Verified CustomerEmployees Worked With
With your manager
October 17, 2025
Didn’t tell me that my Ciocca Promise program had been used up, that should have been told to me before work was done. While there I did get a quote to have my fluids checked and basic maintenance for $17 used up, that should have been told to me before work was done. While there I did get a quote to have my fluids checked and basic maintenance for $1700. Is this for comedy? More
by KCHINCHAR9
Employees Worked With
October 17, 2025
Always a pleasure getting service at this dealership. Friendly,knowledgeable, they just do it right. Definitely coming back and telling neighbors. Friendly,knowledgeable, they just do it right. Definitely coming back and telling neighbors. More
by BRYSBAR
Employees Worked With
Stephanie Good
October 16, 2025
Very efficient and treat you with respect. They explain every thing they are doing and give you options. They explain every thing they are doing and give you options. More
by LGL306
Employees Worked With
October 15, 2025
Everyone at Ciocca from the front desk to the service technicians are beyond polite, professional and knowledgeable. They are extremely accommodating and get the job done right. I so greatly appreciate technicians are beyond polite, professional and knowledgeable. They are extremely accommodating and get the job done right. I so greatly appreciate them all! Thank You!!! More
by JAYNEWMILLER
October 12, 2025
Very helpful and accommodating. You could tell Mike cared and I wasn't just another customer. You could tell Mike cared and I wasn't just another customer. More
by M.
Employees Worked With
October 12, 2025
The mechanical problem with my truck was diagnosed and repaired promptly and courteously. Everyone was very professional and pleasant. repaired promptly and courteously. Everyone was very professional and pleasant. More
by FRANKFALK3943
Employees Worked With
October 11, 2025
They charged me 500$ to tighten the battery connections. Misled me saying the issue needed more complex diagnostics. Then when the results was that it was the simplest and cheapest fix possible but they mis Misled me saying the issue needed more complex diagnostics. Then when the results was that it was the simplest and cheapest fix possible but they missed it and supposedly did all this diagnostic work unnecessarily. Then didn't adjust to the correct diagnostic fee. I have reached out to the service department to adjust the charges and they are ignoring me. So I will reach out to corporate too. More
by KRODRIGU
Employees Worked With
Matthew Smith
