Ciocca Hyundai

I took our 2021 Palisades to Ciocca Hyundai to address some rattling noise coming from the rear passenger side wheel well. They didn't have the parts in stock, so I had to come back. When I returned, they some rattling noise coming from the rear passenger side wheel well. They didn't have the parts in stock, so I had to come back. When I returned, they replaced the wrong side! They addressed the driver's side while the work order clearly listed the passenger side. So, I had to go back AGAIN. After they "addressed" the correct side, it still didn't fix the problem. Other work needed to be done, parts not in stock again, and now I need to go back a THIRD time. Third time's a charm.... well not entirely. While they finally fixed the rear strut issue, I also asked them to check our steering column because it makes a weird rubbing sound. They handed me my keys, said the car was done, and they never even looked at the steering issue (even though it was listed on the work order). And good luck getting a call back from a manager. I would not recommend Ciocca Hyundai to anyone, as they clearly have demonstrated to be incompetent and asleep at the wheel. I'll happily take my business elsewhere going forward, and I suggest you do the same as well. More

Good to their word. Phil was professional from initially meeting us to closing the deal Phil was professional from initially meeting us to closing the deal More

Buy at your own risk! They do not stand behind their products and take advantage of the elderly. They do not stand behind their products and take advantage of the elderly. More

If you're in the market for a new car, you need to go see Dan Dasilva at Hyundai Ciocca of Quakertown! Dan is super friendly and personable and made my car buying experience a breeze. After discussing what I Dan Dasilva at Hyundai Ciocca of Quakertown! Dan is super friendly and personable and made my car buying experience a breeze. After discussing what I was looking for, he showed me several cars, and then we test drove a few. Once I decided which car I wanted to purchase, Dan worked with his finance team to quickly get me approved for financing. Everything was explained to me in a way I could easily understand. I had driven my dad's truck to the dealership, so Dan arranged for another staff member to follow me to my dad's home to drop off his truck, and then drive me back to the dealership. I drove home in my brand-new Hyundai Kona that day. Dan and his team went way above and beyond! More

DO NOT TRUST THEM. SHADY. FIRST VEHICLE I WANTED TO BUY NEEDED $6OOO. WORTH OF WORK WHICH I WAS TOLD UP FRONT BUT THEY STILL WANTED $10,000 FOR A 2015 DODGE CARAVAN S SHADY. FIRST VEHICLE I WANTED TO BUY NEEDED $6OOO. WORTH OF WORK WHICH I WAS TOLD UP FRONT BUT THEY STILL WANTED $10,000 FOR A 2015 DODGE CARAVAN SE. WHICH IS A STRIPPED DOWN MODEL 2ND CAR WHICH I ENDED UP PURCHASING WAS DEFINETLY A MISTAKE. HAD IT HOME 4 DAYS AND THE CHECK ENGINE LIGHT WENT ON AND THEY WANT ME TO PAY $179. FOR A DIAGNOSTIC TEST. YES IT WAS BOUGHT WITH NO WARRANTY BUT SERIOUSLY. THE VEHICLE WAS BROUGHT UP FROM THEIR PHILLY LOCATION AND WAS FILTHY. IT WAS RAINY THE NIGHT I PURCHASED IT SO I DIDNT PAY ENOUGH ATTENTION TO THE DETAILS. I SPENT HOURS CLEANING THE INSIDE. WINDOWS DISGUSTING. STORAGE AREAS STILL HAD GARBAGE IN THEM AND STICKY WITH FOOD AND DRINKS. NEVER EVER AGAIN WILL I BUY FROM A CIOCCA DEALER. More

Great attention to detail. Warm and friendly salesman. Very honest dealing with terms of sale. Extremely professional. Warm and friendly salesman. Very honest dealing with terms of sale. Extremely professional. More

Evan was very thorough in explaining all features of the Tucson we purchased. He was patient and courteous in dealing with our many questions. We felt confident we made a good decision. Tucson we purchased. He was patient and courteous in dealing with our many questions. We felt confident we made a good decision. More

Our salesman, Dan, was very knowledgeable about the vehicle that I was buying. The whole process was easy, as there was no pressure to buy. vehicle that I was buying. The whole process was easy, as there was no pressure to buy. More

After buying six cars, the when your car had a battery and bring a service car to drop it, had to pay a tow truck!!!!!!! do not trust them!!!!!!!!! and bring a service car to drop it, had to pay a tow truck!!!!!!! do not trust them!!!!!!!!! More

2022 then you with a dead battery and no one would come to jump. It had to pay another company to tow it back to Ciocca! I was billed $195 a receipt to prove. to jump. It had to pay another company to tow it back to Ciocca! I was billed $195 a receipt to prove. More