Ciocca Hyundai
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 703 reviews
Excellent This is my 3rd car purchase from Phil at Ciocca and I am very pleased. I would recommend Phil and Ciocca Hyundai to friends and family. This is my 3rd car purchase from Phil at Ciocca and I am very pleased. I would recommend Phil and Ciocca Hyundai to friends and family. More
I highly recommend this quality establishment! My wife and I were planning to visit a different dealer but they were already closed. We decided to try Cioacca in Quakertown, PA. We were greeted o My wife and I were planning to visit a different dealer but they were already closed. We decided to try Cioacca in Quakertown, PA. We were greeted on eye contact, by Ms. Kern. She was inquisitive right from the start. Even though I already knew we were looking for a Veloster, she verified if we were interested in anything else in case the Veloster didn't end up being what I liked. She was a little embarrassed that the car battery was dead and went to get a jump pack. The test drive was more than adequate to understand the car's handling and acceleration, without being too short or too long. I never once felt in any way that she was trying to manipulate me into anything I didn't want. She simply laid out the alternatives and options, for my wife and I to make an informed decision. The prices we were shown on the lease and loan options were fair and never once was there anything hidden or altered in any negative way. In fact, she asked us straight out what we were hoping for and even though she couldn't meet our desires 100%, we came to a more than reasonable and mutual option. We were then passed on to Mr. Jones, who presented us with options for extended coverage on the car. After signing the paperwork, we went home as it was after closing. We returned the next day to pick up the car and it was detailed, the battery had been replaced and Ms. Kern came to greet us as we pulled into the lot. We were then given a tour of the service department and then a final review and checklist of the different items inside the car. This was scripted via the quick reference guide, as well as her own knowledge of the car as she owns a Veloster too. She finished up the review by showing me that the car had a full tank of gas. She reassured me that she could be reached for any questions or concerns by either calling the main dealership number or any of the contact methods listed on her business card. All in all I have never spent so much time at a dealership, but this was in a good way. I felt as if they wanted to make sure that I was not only comfortable with the purchase but knowledgeable enough with the car to not feel lost in it. Mr. Jones and Ms. Kern were knowledgeable, patient, courteous and kind in every aspect of our dealings. I will highly recommend them and Ciocca Hyundai to anyone looking for a car from a quality establishment. More
Great staff I had a great experience at Ciocca Hyundai. Evan and the rest of the staff were very helpful in finding the perfect car for me, but did not make me fe I had a great experience at Ciocca Hyundai. Evan and the rest of the staff were very helpful in finding the perfect car for me, but did not make me feel pressured to get anything I didn't want. I would absolutely recommend Ciocca to anyone looking for a good experience and a fair price! More
Fabulous Experience What a great experience dealing with Ciocca Hyundai and our salesman, Phil Rotzell. He was very professional, experience and informative in helping u What a great experience dealing with Ciocca Hyundai and our salesman, Phil Rotzell. He was very professional, experience and informative in helping us select the car that was appropriate for our needs. Phil, Mike & Frank made the process easy. We would definately return to see Phil Rotzell to purchase our next car. More
Professional and Considerate I've purchased three Hyundai in the last three years and I keep going back for outstanding performance both service and sales wide. I never feel pres I've purchased three Hyundai in the last three years and I keep going back for outstanding performance both service and sales wide. I never feel pressured and my inquiries are always answered with patience and understanding. More
Love my Sonata Hybrid! I purchased a 2015 Sonata Hybrid Limited on the whim; a definite upgrade with all the bells and whistles compared to my 2011 Sonata base model. I did I purchased a 2015 Sonata Hybrid Limited on the whim; a definite upgrade with all the bells and whistles compared to my 2011 Sonata base model. I did not need a new car.. but Alex, Frank, and Mike came through with an excellent price as well as a great trade-in value on my current Sonata. It was hard to say no! The entire process was hassle-free and very much enjoyable. Thanks, guys! More
Lease of New Vehicle We leased a 2016 Hyundai Elantra from Ciocca Hyundai. The staff at the dealership were very professional and we had a great experience! We are very ha We leased a 2016 Hyundai Elantra from Ciocca Hyundai. The staff at the dealership were very professional and we had a great experience! We are very happy with our purchase. More
Ciocca Hyndai , thumbs up! No game playing with pricing or pressure. Took time to know what my needs were. Extremely courteous. Delivered what was promised in a timely manner. No game playing with pricing or pressure. Took time to know what my needs were. Extremely courteous. Delivered what was promised in a timely manner. Customer service a 10. More
A place to by the car you need from It is two vas in less than 4 months from Ciocca Hyundai. Salesperson and financial specialist are super knowledgable and non pushy. I definitely recom It is two vas in less than 4 months from Ciocca Hyundai. Salesperson and financial specialist are super knowledgable and non pushy. I definitely recommend them for any person More
Excellent Service!!! I recently purchased a car from Ciocca Hyundai and was thoroughly impressed with the service I received. Staff members were polite, courteous and very I recently purchased a car from Ciocca Hyundai and was thoroughly impressed with the service I received. Staff members were polite, courteous and very knowledgeable. The finance department went above and beyond to get me the best deal possible. I really appreciate all the effort they put into making this a positive buying experience. More