Ciocca Hyundai

Happy not Estatic On November 7th a bought a Sunata car and everything appeared to go very well but I am not getting the feeling of extreme joy I was hoping to get. On November 7th a bought a Sunata car and everything appeared to go very well but I am not getting the feeling of extreme joy I was hoping to get. I can't convince myself I really did get the best deal that I could have. I am not sure it was the dealership's fault or me just being resolved that I had to play the game of a dealer selling a car. They did help me get into a car and I am pleased but I guess I expected more of myself. More

Would go back again Just purchased a new 2014 Tucson and worked with Phil Rotzell, he was great to work with. I had searched for the cars before visiting the show room an Just purchased a new 2014 Tucson and worked with Phil Rotzell, he was great to work with. I had searched for the cars before visiting the show room and both I wanted to see were in stock for me to look at. We arrived at about 6:30pm to begin this process and what I found the most amazing was we were done from looking at cars to test drive, to finance to finish by 8:15pm! I live in Allentown and was able to drop off my trade at Ciocca Subaru the next day and will be able to have my service done there as well! Great family of Dealerships!! More

New Car Purchase Purchased a new Genesis. Worked with Phil Rotzell who did a great job from start to finish. Would return to do business again. Have already recommende Purchased a new Genesis. Worked with Phil Rotzell who did a great job from start to finish. Would return to do business again. Have already recommended others to Ciocca Hyundai. Hank M More

rip off artist Third dealer I stopped at and 4000 lower on my trade then anyone. And yes I deal wholesale to wholesale when buying a car! Watch out if you go here. Third dealer I stopped at and 4000 lower on my trade then anyone. And yes I deal wholesale to wholesale when buying a car! Watch out if you go here. More

Sloppy sales experience. Inquired about a 2015 Sonata on cars.com Internet coordinator was very nice. She linked me with John Rodgers. Very nice guy but very unorganized. I t Inquired about a 2015 Sonata on cars.com Internet coordinator was very nice. She linked me with John Rodgers. Very nice guy but very unorganized. I told him my situation and expectations. It was a dealer that was not close in distance so I didn't want to waste time and gas. Gave him the numbers of the deal I already got offered. Pricing was not bad at all...John said he would call me back never did so I called him. They could never seem to reach him maybe he was outside smoking.We agreed I would come in on Wednesday but he did not confirm with me the day of. I never heard from him so I went in the next day, 2 associates asked me who I was and one introduced him self and started showing me the Sonatas. The gentleman I was working with seemed confident and knowledgeable so when we decided on a vehicle we began getting my truck appraised out of nowhere another associate chases me down and it's John. He forgot to call me he's sorry and wants me to leave the gentleman who I was working with and come to his desk. I went along and regret that I did. After the manager did most of the back and forth the deal got close to a comfortable price I left and later decided to apply for financing online. I asked earlier if the dealer was an indirect lender with my credit union peoples first who I already was established with and was told "yes we deal with them all the time we can do it directly". I got a call later that day from John I was denied he didn't say why or what options I had so I asked... he fumbles around "oh too much negative equity". Understandable.. i told him that prior to coming asked him How many banks did you try "oh maybe 5 I'm sorry. Call your bank and bring us a check". Before it was yes ... we deal with them now it's you call them and bring a check. Now usually a skilled sales person would say do you have any money to offset the negative? but he never asked. I went back to the previous dealer and got approved for the vehicle not sure what bank but I can always use my bank after the fact but nonetheless it's an approval. Not impressed with John or Ciocca. Pricing is good but sales department better step it up. More

Great price, Great Service My husband and I were very pleased with our experience at Ciocca Hyundai. Everyone was very friendly and professional. Our salesman, John Rogers, was My husband and I were very pleased with our experience at Ciocca Hyundai. Everyone was very friendly and professional. Our salesman, John Rogers, was very helpful and straightforward with us, no pressure at all. At the last minute I had to change the color of the Elantra that I had planned to purchase ahead of time because it unexpectedly resembled the Honda Civic that I recently totaled in a very bad accident. John was very understanding of how I was feeling and was patient while I decided on a different color. We traveled 3 hours from NY to get to Ciocca Hyundai to purchase our new Elantra because they had the lowest price and no tricky gimmicks. It's too bad that we don't live closer because we would definitely bring our car back here for it's routine maintenance. We have purchased several new cars over the years, and this dealership experience was the best out of them all. Highly recommended! More

Wonderful Sales and Service We had the pleasure of buying a new car from Ciocca Hyundai last week. It wasn't the first car that we ever bought, but it was a first for the good e We had the pleasure of buying a new car from Ciocca Hyundai last week. It wasn't the first car that we ever bought, but it was a first for the good experience that we had. There was no waltzing on price and the salesman was knowledgeable about the product. I would recommend them any time you are looking for a Hyundai. More

Great service, great price! I was very satisfied from start to finish with our purchase of a 2014 Hyundai Sonata. On the morning of our purchase I saw that Ciocca had the lowest I was very satisfied from start to finish with our purchase of a 2014 Hyundai Sonata. On the morning of our purchase I saw that Ciocca had the lowest price for sonatas in our area according to truecar.com. Within minutes of printing out our certificates I received a courtesy call from a salesperson. She was friendly and helpful. We decided to head down that day. At the dealership, Phil was knowledgeable and attentive, but did not harass us. He let us have our space and allowed us to approach him with questions, which we appreciated. Andy was also very thorough regarding the warranties. In addition, other dealerships couldn't beat the price! My husband and I will be returning to buy another Hyundai in the next few years to replace our older Tucson. Thanks Ciocca Hyundai! More

No fast talking salespeople here! I have never experienced a dealership like Ciocca Hyundai. They are kind, courteous and helpful. I have leased 2 cars from them and will continue to d I have never experienced a dealership like Ciocca Hyundai. They are kind, courteous and helpful. I have leased 2 cars from them and will continue to do business with them. The staff is knowledgeable, kind, courteous and very helpful. This time I worked with Phil and he was great!!! Jeremy was alot of help as well!!! From leasing to maintenance everyone could not be more attentive. Thank you Ciocca!!!! More

Customer for life Great experience from start to finish . Alex listened to my needs and got the deal that worked for my budget. I wouldn't get a vehicle any where else. Great experience from start to finish . Alex listened to my needs and got the deal that worked for my budget. I wouldn't get a vehicle any where else. More