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Ciocca Hyundai
Quakertown, PA
704 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 704 reviews
May 03, 2011
I went to 2 other Hyundai dealers to inquire about a blue Tucson and had been told by both that they did not have one and that was it. Heather proceeded to get it done and in a half hour the vehicle was loca Tucson and had been told by both that they did not have one and that was it. Heather proceeded to get it done and in a half hour the vehicle was located and they started the process of obtaining it and had it delivered the next morning. You cannot get service better than that. This dealership is not close but we woild purchase or lease from them again. More
by edward randzo
Employees Worked With
Heather Kassler
Helpful April 30, 2011
Mark was very helpful as we looked for a used car for my daughter and ended up getting her a new Elantra and a new Santa Fe for myself! Mark was very knowledgeable and figured out what we needed and showed daughter and ended up getting her a new Elantra and a new Santa Fe for myself! Mark was very knowledgeable and figured out what we needed and showed us the best choice. No pressure, extremely nice and respectful. Definitely will be a return customer! Love both cars!!! Finance department was great and really worked with us. More
by apctgot4
Employees Worked With
mark and kevin
April 25, 2011
Overall great experience! John was very friendly and knowledgeable of the cars on the lot. He didn't pressure me to look at anything and was able to answer all of my questions. I would definitely recomm knowledgeable of the cars on the lot. He didn't pressure me to look at anything and was able to answer all of my questions. I would definitely recommend this dealership to family/friends who are looking for a new or used car. I love my new Hyundai! More
by mollie220
Employees Worked With
John Rogers
April 21, 2011
The Sales person, Heather, was very good. She was helpful and gave the impression that she was there to service us, the cutomer. She closed the sale very professionally and not too "pushy". Great job ! After and gave the impression that she was there to service us, the cutomer. She closed the sale very professionally and not too "pushy". Great job ! After taking delivery, we had a question reegarding one of devices in the car...it was answered promptly. More
by Larry Cook
Employees Worked With
Heather
April 19, 2011
My fiancé and I have had only horrible experiences here. We purchased 2 vehicles from them within a few months of each other. We purchased a Brand new 2009 Hyundai elantra and a used 2006 eclipse. Whe here. We purchased 2 vehicles from them within a few months of each other. We purchased a Brand new 2009 Hyundai elantra and a used 2006 eclipse. When I bought the eclipse it had a rattle in the exhaust and as I drove down the highway the alignment was way off. So I brought it back in the same week of purchase they said oh sure just drop it off and well take care of it, so I show later that day to pick up the vehicle and they try hitting me with a $200.00 bill, I say I just purchased it this week and then he says oh sorry u only got 150 miles on it sense purchase. So I'm sure if I didn't question it I would of been out of pocket 200 bucks. Okay so the rattle went away but steering was always crappy. Then 3 months later the window button housing fell in the door, all the buttons still worked just was laying in and loose. So I stopped in and talked to them and explained then they looked at it and couldn't find what I was talking about and I had to go into the shop to show them, then u get the classic oh..... That. Lol so I said yeah just needs a screw or something. They go on to tell me they have to order the parts and not sure if covered under the warranty I purchased with the vehicle 1200 bucks on top of the bill. So I dont hear anything from them for 2 months they I call them back and have no idea what I'm talking about and give me the run around routine. Then another month goes buy and finally receive a call to come in, they so called replace it. As I get home I check all the buttons and of course nothing works on the passenger side now. I call them back tell them the scenario and say oh the parts are defected. (all buttons worked prior) so I bring it back in then the lock doesn't work on this new part and then another weeks go by and finally replaced. And when I get it back that time my door had dirty footprints on it and a screw missing and a dent in the door aswell. No all of a sudden my heater blower stops working. I call bring it in for that and they tell me it's the transitory pack 200 and some odd dollars and that's not covered under your warranty. When car was sold to me they claimed all electronic components would be cover! Pure Lies! Place is a scam. Will never go there again I sold both vehicles. More
by Brianb87
Employees Worked With
Entire staff.
April 09, 2011
This was the third Hyundai dealership I visited and the employees were very attentive. They say three's a charm! Prior to this visit I had visited a dealership where just getting a sales person's attentio employees were very attentive. They say three's a charm! Prior to this visit I had visited a dealership where just getting a sales person's attention was a task. Even though the dealership closed @ 9 my paperwork wasn't completed until after 10pm. I never felt rushed and as late as it was all employees were patient. More
by redflame
Employees Worked With
John Rogers
April 01, 2011
It is great to buy a car from a dealership that does not pressure you. John was courteous and very patient. All the staff of Ciocca Hyundai was very professional and efficient. I would highly recommend pressure you. John was courteous and very patient. All the staff of Ciocca Hyundai was very professional and efficient. I would highly recommend this dealer to anyone. Buying a car is not exactly a fun thing to do. We had a great experience at Ciocca Hyundai. More
by jwildmann
Employees Worked With
John Rogers
March 03, 2011
This is the third vehicle I have purchased from Ciocca, second from Ciocca Hyundai, same salesperson (Kyle) from Hyundai. His customer service and knowledgeability are exceptional! The GM Bob Heitz was a second from Ciocca Hyundai, same salesperson (Kyle) from Hyundai. His customer service and knowledgeability are exceptional! The GM Bob Heitz was also great to work with, very helpful of our situation. More
by comfygal
Employees Worked With
Kyle Fidler, Bob Heitz
January 22, 2011
The reason I gave this rating for the dealership is because they were very friendly and they were not pushing about selling me a car. They took the time to listen to what I was looking for answered al because they were very friendly and they were not pushing about selling me a car. They took the time to listen to what I was looking for answered all the questions that I had. I would highly recommend them! More
by harleygirl62
Employees Worked With
Heather Kassler
January 15, 2011
Bought a new car! Price was the best in the area. No pressure, NO annoying phone calls, quick in and out car buying experiance. This is the third car I priced over the internet, the only way to buy a ca pressure, NO annoying phone calls, quick in and out car buying experiance. This is the third car I priced over the internet, the only way to buy a car and they made it easy. By all means check them out if you're buying a Hyundai. More
by madar601
Employees Worked With
Brian Kern
