Ciocca Subaru of Allentown

New vehicle purchase We recently purchased a new Outback from Ciocca Subaru. Gerry Diaz, our sales representative, went above and beyond our expectations in working throug We recently purchased a new Outback from Ciocca Subaru. Gerry Diaz, our sales representative, went above and beyond our expectations in working through this process. He was always willing to go the extra mile in providing, what I consider, extraordinary customer service. He has always kept an open line of communication during the purchase of the vehicle as well as during our purchasing of after-market products. For this reason, we will return to Ciocca for our future vehicle purchases. Ciocca should be proud of the service Gerry provided. Mel and Sarah More

Ciocca went above and beyond regarding my trade-in Shelby Krasausky was very helpful while I was researching new Imprezas, before I ever went to the dealership. I bought an Impreza from Kyle Buchecker Shelby Krasausky was very helpful while I was researching new Imprezas, before I ever went to the dealership. I bought an Impreza from Kyle Buchecker on Saturday afternoon, and traded in my high-mileage 2008 Impreza for $500. That evening, I found out that my friend would have loved to buy my 2008, as he really needed a good used car. First thing on Monday morning, I called Ciocca and spoke with Sean Jenkins, who made sure my 2008 never left their lot. That evening, my friend and I went to Ciocca together, and he bought my 2008 from them for $500! I'm thrilled that my old Impreza will now "live on," and I'm so glad that Ciocca worked with me to make it happen. (And I love my new Impreza, too!) More

Purchase used auto for our daughter. We were test driving a few vehicles. Fernando Santiago was extremely helpful in our quest to find the right vehicle for our daughter. He was very pro We were test driving a few vehicles. Fernando Santiago was extremely helpful in our quest to find the right vehicle for our daughter. He was very professional and answered all our questions. The paperwork was done quickly and explained well. I was in a bit of a hurry so I was thankful. All employees I was is contact with were very pleasant and made my car buying experience very positive. More

A wonderful buying experience! I just leased a 2018 Crosstrek. This was my 3rd experience with Ciocca and my 2nd lease with Andy’s help. Andy is very knowledgeable, respectful and I just leased a 2018 Crosstrek. This was my 3rd experience with Ciocca and my 2nd lease with Andy’s help. Andy is very knowledgeable, respectful and considerate and responds well to the needs of his customers. Just today I had an electronic problem on my way home from work. Andy called back and had a loaner vehicle brought to my home and had my vehicle taken back for a checkup.. that’s good customer service! Thanks to everyone at Ciocca for your excellent treatment, you’re tops! Barb B More

good experience We wanted to let you know how fantastic it was for us dealing with Greg Fichter. I will admit that my wife came in with an attitude against all sales We wanted to let you know how fantastic it was for us dealing with Greg Fichter. I will admit that my wife came in with an attitude against all salesmen. This is something that she does not enjoy. Greg decided that it was up to him to make salesmen look good. And he did his job admirably. Making it easy for us to get the Outback that we really wanted. By the time we completed the transaction which went smoothly we both felt like we gained a new friend with Greg. The finance department did cause a little annoyance (we did not finance through them) but a call to Mr. Kyle Egge, the GM, straighten out everything and we are very satisfied with our experience. If you are looking for a Subaru, make an appointment with Greg and you too will have an exceptional experience at Ciocca. More

Great experience! My wife and I were looking to replace our current vehicle with something that better suited our growing family. We had been referred to Mike Mohr from My wife and I were looking to replace our current vehicle with something that better suited our growing family. We had been referred to Mike Mohr from a family member who had a recently bought a Crosstrek from Ciocca Subaru Dealership. We felt confident immediately as everyone who we came into contact with there was friendly and professional. Mike was upbeat, friendly, and willing to satisfy our car buying needs, he understood our situation and did a great job getting us into a new vehicle fast and without the anxiety that usually comes along with buying a new car. I feel we made the right decision buying our new Subaru Crosstrek and I’m confident it will serve me well over the next few years! Thanks to Mike and everyone at Ciocco Subaru More

Phenomenal Setvice! A joy to work with! Jason is incredibly knowledgeable and committed to getting his customers into a vehicle that suits them. He helped us differentiat A joy to work with! Jason is incredibly knowledgeable and committed to getting his customers into a vehicle that suits them. He helped us differentiate between models and find that an Outback was best for us. Highly recommend Jason! More

Fantastic purchase experience of a new Crosstrek. I came to Subaru relying on the car brand's reputation for reliability and high performance. I found Ciocca to be an efficient dealership, well displ I came to Subaru relying on the car brand's reputation for reliability and high performance. I found Ciocca to be an efficient dealership, well displayed cars in the showroom. I felt very fortunate to work with Greg Fichter, the salesman assigned to me, as he gave me a very thorough orientation to the Crosstrek. This experience of testing out the controls, of a varied road test-drive, and Greg's effective explanation of many details surrounding the operation of the car and the Eyesight safety system convinced me that this was the car to purchase and Ciocca was the dealership to work with. More

Purchased 2 Cars We bought a 2009 wrx & a 2016 legacy and Adrian & Moe were so great. Answered all of our questions and concerns in a timely manner. He went above & be We bought a 2009 wrx & a 2016 legacy and Adrian & Moe were so great. Answered all of our questions and concerns in a timely manner. He went above & beyond to make sure we were happy! Thanks Adrian & Moe! More

Stress relief Buying cars for me is always a stressful situation the team I delt with at ciocca we’re amazing and really made the buying experience fun. My sales gu Buying cars for me is always a stressful situation the team I delt with at ciocca we’re amazing and really made the buying experience fun. My sales guy Adrian Garibaldi was fantastic very knowledgeable with the cars he deals. I can honestly say I wouldn’t buy a car from any other place or sales person. More