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Ciocca Subaru of Allentown

Allentown, PA

4.8
2,099 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one. Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek. Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers. Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs. Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well. As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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4611 Hamilton Blvd

Allentown, PA

18103

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Showing 2,099 reviews

August 27, 2023

Express service did an excellent job replacing our tire in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. More

by David Smith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Imani of Express service
Aug 29, 2023 -

Ciocca Subaru of Allentown responded

Thank you very much for such a great review, David! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 27, 2023

Each time I entered the dealership, I was greeted promptly and courteously. Jason Dutch worked with me patiently, getting me through my totaled Ascent, rental car, out of state insurance, and my ins More

by jjteach@aol.com
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dutsch
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

jjteach, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 24, 2023

The service department rocks they took care of a bill that the other guys auto body would not More

by jlrice4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Dept
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

Thank you so much for the wonderful review, jlrice! Our team really appreciates it! Let us know if we can help with anything else!

August 22, 2023

This dealership is the Best! They are respectable genuinely great people. I went there to buy my car b/c my parents raved about how nice they were and how many cars they had (my More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Masud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Ciocca Subaru of Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 19, 2023

I am always pleased with the service I get at either the express or main garage. I had my car in for inspection, oil change, tire rotation, and to fix my air conditioner it was blowing hot air. Devon the se More

by Grumpygirl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Devon Schadler
Aug 22, 2023 -

Ciocca Subaru of Allentown responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 19, 2023

Julian made the experience very easy. He was very knowledgeable about all the features of the car and very patiently explained them. More

by clesusky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Ciocca Subaru of Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 18, 2023

I would like to take this time to acknowledge Danna Diaz Service Coordinator for Ciocca Subaru of Allentown. Danna provided excellent customer service and reached out on our behalf to Subaru of American re More

by Donnalee67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danna Diaz
Aug 22, 2023 -

Ciocca Subaru of Allentown responded

Mrs. Brown, thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 12, 2023

Good inventory, minimal pressure. I already knew exactly what I wanted. Still waiting for back ordered side body moldings. More

by mej1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Heather Doll
Aug 15, 2023 -

Ciocca Subaru of Allentown responded

Thank you for the kind review, mej! We are glad we had good inventory and you felt minimal pressure. We apologize for any inconvenience caused by the side body moldings being on back order.

August 12, 2023

I have always found the employees very personable and helpful. They explain exactly what they did and why, answering any questions I may have. This last visit I dealt with Andrew…. Once again extremely More

by Tdunay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 15, 2023 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 12, 2023

This dealership is excellent! ! My wife and I were traveling back home to New York City when we experienced some car trouble and drove to the nearest dealership. Mr. Javier Santia More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Santiago, Devon Schadler
Aug 15, 2023 -

Ciocca Subaru of Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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