
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Express service did an excellent job replacing our tire in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. in a timely manner and Imani did an excellent job coordinating everything to get us back on the road to continue on our vacation to the shore. More
Each time I entered the dealership, I was greeted promptly and courteously. Jason Dutch worked with me patiently, getting me through my totaled Ascent, rental car, out of state insurance, and my ins promptly and courteously. Jason Dutch worked with me patiently, getting me through my totaled Ascent, rental car, out of state insurance, and my insistence on a blue Forester. It is our 9 th Subaru and I wouldn’t drive anything else! More
This dealership is the Best! They are respectable genuinely great people. I went there to buy my car b/c my parents raved about how nice they were and how many cars they had (my They are respectable genuinely great people. I went there to buy my car b/c my parents raved about how nice they were and how many cars they had (my parents are 70 & returned a part for me). I called them and they offered a better sticker price than anyone around. They went above & beyond in helping to seal the deal! Angel was our dealer and that describes everyone there: Angels! Ben and Mohammed in Finanace we're awesome too! Even after they sealed the deal, everyone went over the top to provide solutions for our other requests. I can't say enough good things about them. My husband and I will definitely be buying our next cars here!!! More
I am always pleased with the service I get at either the express or main garage. I had my car in for inspection, oil change, tire rotation, and to fix my air conditioner it was blowing hot air. Devon the se express or main garage. I had my car in for inspection, oil change, tire rotation, and to fix my air conditioner it was blowing hot air. Devon the service writer was awesome. She sent me a video to watch of what they were doing on the car. Also she kept texting me with updates which was awesome. She gave me an estimate of what the AC was going to be before I said ok to fix it. This might have been one of the best times I had with Subaru. Very good customer service and experience I have had in a long time. Also kudos to the mechanic who did all the work. Thank you everyone at Subaru Gail Boissonneault More
Julian made the experience very easy. He was very knowledgeable about all the features of the car and very patiently explained them. He was very knowledgeable about all the features of the car and very patiently explained them. More
I would like to take this time to acknowledge Danna Diaz Service Coordinator for Ciocca Subaru of Allentown. Danna provided excellent customer service and reached out on our behalf to Subaru of American re Service Coordinator for Ciocca Subaru of Allentown. Danna provided excellent customer service and reached out on our behalf to Subaru of American regarding a repair needed for our 2020 Impreza. Danna was extremely personable and kept me informed every step of the way with regards to the repairs on our vehicle. I highly recommend this dealership for purchase as well as getting all the necessary maintenance done to keep your Subaru running like the day you drove it off the lot. Thank you again, for the professional and excellent service. Warmest regards, Mrs. Brown More
I have always found the employees very personable and helpful. They explain exactly what they did and why, answering any questions I may have. This last visit I dealt with Andrew…. Once again extremely helpful. They explain exactly what they did and why, answering any questions I may have. This last visit I dealt with Andrew…. Once again extremely please with him. More
This dealership is excellent! ! My wife and I were traveling back home to New York City when we experienced some car trouble and drove to the nearest dealership. Mr. Javier Santia ! My wife and I were traveling back home to New York City when we experienced some car trouble and drove to the nearest dealership. Mr. Javier Santiago and the mechanics were extremely professional and so helpful! Thank you for running a wonderful dealership! More