Ciocca Subaru of Allentown

A truly memorable experience I came to the dealership to get a new car seeing as my previous was on it's way out. From the moment I walk in the door I had a feeling that I knew th I came to the dealership to get a new car seeing as my previous was on it's way out. From the moment I walk in the door I had a feeling that I knew the experience would be a good one. That last sentence was an understatement. Every step of the process was treated with so much professionalism, transparency and humility that it was all very heart warming. I wasn't treated like a sale number to be rushed into a purchase and rushed out the door. I was treat as a human being making a big decision. More

What a great experience I had starting with my internet contact Alec,. Milton O was my salesman and he was wonderful.!! He made my purchase so easy. I would purchase all my future vehicles from him. De contact Alec,. Milton O was my salesman and he was wonderful.!! He made my purchase so easy. I would purchase all my future vehicles from him. Definitely a #1 salesman More

Good Experience Good price on a used Honda Accord. Fernando Santiago was helpful and answered all our questions. Additional add-on services were presented but no pr Good price on a used Honda Accord. Fernando Santiago was helpful and answered all our questions. Additional add-on services were presented but no pressure to purchase them. More

Excellent Subaru Experience I will preface this by saying I actually visited a different Subaru dealer prior to visiting Ciocca, and I had a largely, better experience here than I will preface this by saying I actually visited a different Subaru dealer prior to visiting Ciocca, and I had a largely, better experience here than the first place. At Ciocca I felt like I was being educated on the car I was buying, and I felt very welcomed into the Subaru family of cars. I was given detailed responses to my questions and was treated like they wanted to do whatever they could to ensure I had a pleasant experience, now and any time afterward. I came to the dealership after driving an hour to find the exact vehicle I had been scouring for on the internet. I was sent a personal text message with a video tour of the vehicle where they informed me the car was ready for me as soon as I would arrive. Overall, I felt like the experience with Ciocca was the best I may have ever had at a dealership, and it really changed how I felt walking into sales like this and I left feeling like I could really trust this team with anything I needed regarding my vehicle, and that if they couldn't directly help me, they would find a way to make it happen. The guy even offered to pick me up dinner while I worked through the financial paperwork with the other part of the team. Really good service here. More

Upgrading with a budget Kevin Newell did an excellent job at helping me upgrade my vehicle, but keeping my budget in mind. I love that he was able to help me find what I was Kevin Newell did an excellent job at helping me upgrade my vehicle, but keeping my budget in mind. I love that he was able to help me find what I was looking for at the cost I could afford. He made the process easy and enjoyable. I will definitely continue to bring my business to Ciocca Subaru. More

This dealership went above and beyond to make sure I will be a customer for life. We got a better car then we anticipated and will surely come back be a customer for life. We got a better car then we anticipated and will surely come back More

I did my shopping on line because I live 2 hours away. The first person I spoke with was Emilie in the internet department, she was very helpful, she quoted me a price that I was happy with. When I arrive The first person I spoke with was Emilie in the internet department, she was very helpful, she quoted me a price that I was happy with. When I arrived I was assigned to Mark Perkins he made the rest of the process very easy.Everyone I had contact with there was very nice and helpful. More

Long day but great outcome. Sebastean Martinez was great to work with. I took up a great deal of his time trying to get a deal I could work with. Sebastean was VERY patient, know Sebastean Martinez was great to work with. I took up a great deal of his time trying to get a deal I could work with. Sebastean was VERY patient, knowledgeable, and downright pleasant to work with. I would highly recommend him to anyone seeking to buy a new car. He's a keeper! Thank you Sebastean!! More

Fabulous Experience I purchased a Subaru Impreza at Ciocca Subaru and I have to say, the experience was a tedious one but our salesman, Sebastean Martinez, was PHENOMENAL I purchased a Subaru Impreza at Ciocca Subaru and I have to say, the experience was a tedious one but our salesman, Sebastean Martinez, was PHENOMENAL! He was patient with us, kind, he didn't push us in any direction we were not comfortable going and made the process overall a lot more pleasant! I honestly felt that he had my and my family's best interests at heart! So grateful for such a good experience for the first time purchasing a new vehicle! Throughout the finance portion of the purchase, John was very thorough and made sure that we were comfortable with all of the decisions we made! More

Did not go into to dealership expecting to buy a car, but had such an informative, friendly, and professional salesperson( Jim S. ) and helpful finance person( Craig-that made the experience close to seamles had such an informative, friendly, and professional salesperson( Jim S. ) and helpful finance person( Craig-that made the experience close to seamless) that I could not resist the purchase of a new Forester. I am thrilled with the car and support from Ciocca. More