Ciocca Subaru of Allentown

The best buying experience ever I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It was like watering boarding me I finally said yes to get out of there. 3 years later I still felt I should have never sign up for it loved the car. Fast forward to Nov 2019: Sales Department I stopped down to look at the 2019 crosstek and ended up buying it there. I really was going there for a price check I had another dealer in mind and had a appointment setup. I have to say I am glad I went there, Mark the sales guy was so personable I didn't get the feeling he only was interested in making the sale absolutely no pressure what so ever. When he made me an offer I couldn't refuse I took it. I told him about my past experience and he was sympathetic he must of said something to the finance guy Jason (I hope I have every ones name correct). Financing Department I went back to sign all the paperwork and I told Jason about the past experience as well. That went so smooth also. I told him to talk about the extended warranty I would give him that, I had no intention of buying it and I was only going to say no once. I ended up signing up for the extended warranty. The way he presented it and he really gave me a good deal on it the 6 additional free oil changes covers 1/2 the cost almost. I was going to sign up for AAA there about $100 a year so there is another 500$ which I theoretically use towards the extended warranty and have roadside assistance 7 years or 90k miles. Bottom line I won't hesitate going back or recommending them I honestly felt that I got a good deal and they made money it was a win win. The manager I believe Bill was his name (sorry) came over and talked to me to make sure I was happy and my experience was good yes to both. GiGi came over to setup a followup appointment to go over the features which I am bring my wife. Love my new Crosstek and the payment is less then my 2016 go figure !!! More

Best buying experience EVER!! Greg Fichter and Luke were amazing!! I recommend going to Ciocca and asking for them!! No pressure..answered all questions. explained everything!! Lo Greg Fichter and Luke were amazing!! I recommend going to Ciocca and asking for them!! No pressure..answered all questions. explained everything!! Loving my new car!! Thank you!! More

Best Car Experience Anthony was a great salesman. My experience was excellent and quick. He was very patient and caring! I would highly recommend Anthony to anyone and th Anthony was a great salesman. My experience was excellent and quick. He was very patient and caring! I would highly recommend Anthony to anyone and the company that he works for Ciocca Subaru. My salesman Anthony, was low pressure, knowledgeable and informative throughout the sales transaction. He wanted to ensure that the car was right for the person. While in the dealership, I was able to sense a feeling of community with the staff and other customers.I must also say that this was the best car buying experience that I ever had. I will definitely return to Ciocca Subaru when the need for a new auto arises. Very happy with my new Subaru. More

Subaru Safety and Comfort We sat down with Greg gave him my list of must haves in a car and he said I have the perfect car for you. He was dead on with the choice of a 2020 Fo We sat down with Greg gave him my list of must haves in a car and he said I have the perfect car for you. He was dead on with the choice of a 2020 Forester. I had test drove other makes of vehicles as well as driven others over the past decades and have never felt so comfortable and safe as I do in my Forester. Thank you Greg for helping me with this experience as new car buying can be quit stressful and you took that all away when you had me drive my Forester. More

How it should be! I had a fantastic experience with Adrian! I came in with my 1 year old and Adrian took care of business quick and I had the keys in my hand in no time I had a fantastic experience with Adrian! I came in with my 1 year old and Adrian took care of business quick and I had the keys in my hand in no time. Especially with having my daughter with, this was so appreciated. What a great experience with a super great guy and salesman. More

The dealership was extremely busy. However they were well staffed and able to accommodate us in a timely fashion and courteously. Very friendly and professional staff. staffed and able to accommodate us in a timely fashion and courteously. Very friendly and professional staff. More

My husband and I received good costumer services and good information about the car , beatiful attention at the moment with opened the door. I will recommend it information about the car , beatiful attention at the moment with opened the door. I will recommend it More

Who knew!! I knew I was going to get a new car ... just didn't know I was going to get it now.... who knew! Equally impressive: The car - My 2020 Subaru Lega I knew I was going to get a new car ... just didn't know I was going to get it now.... who knew! Equally impressive: The car - My 2020 Subaru Legacy could sell itself, easily. We, um, bonded (eye roll) The "buyer assist" person - That's what I prefer to call Adrian, who is a terrific salesman partly because he does it in a way that makes you feel "assisted" in making a decision, rather than "sold'. Adrian's expertise about the car and focusing on the "experience" of driving the Legacy, paired with his personality that made the experience fun, are a winning combination. The dealership - as a consumer, one can feel the energy of a business, the aura when you walk through the door. Ciocca excels in positive energy ... from the physical surroundings to the attitudes of Adrian and of Ben who made closing the finances clear and smooth.... fun, painless experience. Well done! Next: we'll see how servicing goes .... this great start has created high expectations. More

Great experience! 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a gre 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a great price. He walked us thru all the gadgets on the car too. He made our experience a positive one. Give him a call. The dealership is run the way it should and customers are first. Everyone we came in contact with were friendly and helpful. This dealership is top notch. More

New 2020 Forester Sport Ciocca did a great job meeting my needs and wants for buying a 2020 Forester Sport. I went in with a certain plan and idea in mind, and everyone was Ciocca did a great job meeting my needs and wants for buying a 2020 Forester Sport. I went in with a certain plan and idea in mind, and everyone was very helpful in meeting me in the middle. More