Ciocca Subaru of Allentown

Awesome Salesman! Mr Santiago was a great man to work with. Very personable. He helped us from the beginning to the end of our purchase of a used vehicle. He made su Mr Santiago was a great man to work with. Very personable. He helped us from the beginning to the end of our purchase of a used vehicle. He made sure that my daughter walked out with a reliable car that she needed to drive to Texas. Needless to say its the best vehicle we've ever purchased and made it to El Paso with no problems. Awesome experience all around. More

Exceptional service, great staff. I had an amazing experience from start and to the end of the transaction. Everything went smoothly so we were able to get the car the same day. Very h I had an amazing experience from start and to the end of the transaction. Everything went smoothly so we were able to get the car the same day. Very helpful staff most especially Jeff Staver. Thank you. More

Great experience Had a wonderful experience trying to get me into a used dodge dart, unfortunately wouldnt work with my budget and negative equity. But she tried her Had a wonderful experience trying to get me into a used dodge dart, unfortunately wouldnt work with my budget and negative equity. But she tried her best to make a good deal for me, and I appreciate that But I had a nice time talking with Ashleyrose, very friendly and knowledgeable, will definitely be coming back to her when I have the money to purchase another car. :) 5 stars More

Traded in my vehicle for a Subaru WRX I was helped by Adrian and he was super helpful and easy going and funny, very easy to get along with. He was super good with the information on my ca I was helped by Adrian and he was super helpful and easy going and funny, very easy to get along with. He was super good with the information on my car and really went into detail about everything and really made an effort to help and be a friend to you. I’d recommend seeing him if you’re interested in a Subaru from here! More

Got what I wanted Even though I was only buying a 2006 Toyota Highlander at Ciocca Subaru, I felt like i got treated as a new car customer. My Sales Rep, Fernando Sant Even though I was only buying a 2006 Toyota Highlander at Ciocca Subaru, I felt like i got treated as a new car customer. My Sales Rep, Fernando Santiago, did a great job showing my the car and getting me thru the sales process. Very good experience. More

2018 WRX Stopped by on Memorial Day. Mike had a customer who was late. He made time for me as I had an appointment with him. He made the car buying experience Stopped by on Memorial Day. Mike had a customer who was late. He made time for me as I had an appointment with him. He made the car buying experience be a great one. The staff that day was helpful, pleasant and made sure I felt my time was valuable. Thank again for a truly great car buying experience!!!!! More

Great experience! I met with Fernando to look at a Mazda 3 for our kids. Not only was the car immaculate, smooth-running and well-priced for my kids' budget (they are b I met with Fernando to look at a Mazda 3 for our kids. Not only was the car immaculate, smooth-running and well-priced for my kids' budget (they are both in college), Fernando was helpful, considerate, and relaxed, which made the experience enjoyable. Several times, he mentioned that clients get the same treatment whether they are buying a $40,000 car or a $6,000 car. True to his word, Fernando treated me very well and we got an excellent vehicle, even though it was from the Ciocca "Bargain Corral". What impressed us more than anything was that Fernando noted that the tank was nearly empty on our test drive, and made sure it was filled before we took the car home! Everyone I interacted with at Ciocca Subaru was friendly and helpful. All around, it was a great experience! Thank you, Ciocca Subaru! More

Persistance + no pressure = a great deal! I was in market for new Subaru and ended up with a ridiculously good deal after Ciocca countered another dealer's offer. Shelby, my internet consultan I was in market for new Subaru and ended up with a ridiculously good deal after Ciocca countered another dealer's offer. Shelby, my internet consultant, was patient and persistent in a very pleasant way and she got me through the door. Once I came in, Greg took over and he made the buying experience fun (yes, fun - hard to believe). It was like talking with your best friend. Cheryl was also great to deal with because she wasn't pushy. If she offered something I didn't want, when I said "no", she immediately moved on. There was no "hard sell" which was very refreshing. In addition, at least two managers visited with me whilst there to ensure I was being taken care of. Overall, my experience was wonderful. The only reason I gave a 4-star instead of a 5-star overall rating is because I had originally asked for "the lowest/best" price to avoid dickering around between dealers. Ciocca gave me an initial price (which was very good) and then countered with a lower one when I showed the other dealer's price. Ciocca almost lost the sale but the other deal fell through. Lesson learned for all. My dog and I couldn't be happier with my sweet new ride! Thanks Ciocca! More

Great Communication and Problem Resolution Chris helped me with a problem I had been having with a check engine light that kept recurring on my WRX. He gave me daily updates and answered any qu Chris helped me with a problem I had been having with a check engine light that kept recurring on my WRX. He gave me daily updates and answered any questions I had. Unfortunately, the problem wasn't fixed with the first round of solutions, but Ciocca was quick to fix the issue the second time. Everything was covered under warranty and I had a loaner vehicle to use throughout the week it was in the shop. Chris made the experience as pain free as possible. I'm so happy to have my car back with no check engine light! More

Above and Beyond! Dan went out of his way to provide OUTSTANDING service after a recent roadside incident I experienced. I would highly recommend Ciocca for their afte Dan went out of his way to provide OUTSTANDING service after a recent roadside incident I experienced. I would highly recommend Ciocca for their after the sale support! More