Ciocca Subaru of Allentown

Great Communication and Problem Resolution Chris helped me with a problem I had been having with a check engine light that kept recurring on my WRX. He gave me daily updates and answered any qu Chris helped me with a problem I had been having with a check engine light that kept recurring on my WRX. He gave me daily updates and answered any questions I had. Unfortunately, the problem wasn't fixed with the first round of solutions, but Ciocca was quick to fix the issue the second time. Everything was covered under warranty and I had a loaner vehicle to use throughout the week it was in the shop. Chris made the experience as pain free as possible. I'm so happy to have my car back with no check engine light! More

Above and Beyond! Dan went out of his way to provide OUTSTANDING service after a recent roadside incident I experienced. I would highly recommend Ciocca for their afte Dan went out of his way to provide OUTSTANDING service after a recent roadside incident I experienced. I would highly recommend Ciocca for their after the sale support! More

Pushy and unprofessional The sales woman was very pushy and would not stop talking. She cut me off many times when I was trying to speak. It was very clear that she was not The sales woman was very pushy and would not stop talking. She cut me off many times when I was trying to speak. It was very clear that she was not at all interested in me as a customer and only the sale itself. It was clear that she was new but the my way or the highway bratty attitude was obvious. More

Thanks again Ciocca Team Ciocca really stand behind their vehicles. I thank the Sales & service team for resolve an issue in my car. Blessing to all of you! Omar👌🌞 Ciocca really stand behind their vehicles. I thank the Sales & service team for resolve an issue in my car. Blessing to all of you! Omar👌🌞 More

Overall great experience Felt we got a great price, process was smoother, not too much waiting around. Car could have been cleaned up better - we were able to get spots on Felt we got a great price, process was smoother, not too much waiting around. Car could have been cleaned up better - we were able to get spots on seats out. More

Greg Fichter-Awesome & knowledgeable Greg was an awesome salesman to deal with,while I was deciding which vehicle I wanted. Followup was awesome after the purchase. Really helped me unde Greg was an awesome salesman to deal with,while I was deciding which vehicle I wanted. Followup was awesome after the purchase. Really helped me understand the electronics package. More

Maura deserves a raise. We have received nothing but kindness from Maura when everyone else in the service center was beyond rude. Shes the only person willing to help. We have received nothing but kindness from Maura when everyone else in the service center was beyond rude. Shes the only person willing to help. More

Its like the birth of a baby Long and painful, but definitely worth it. Even if they leave you for long periods of time, the doctors on site definitely know what theyre doing. Long and painful, but definitely worth it. Even if they leave you for long periods of time, the doctors on site definitely know what theyre doing. More

Mike Mohr Excellence in Action We had our 2009 Forester in for Service at Ciocca Subaru. We had been thinking about getting another Forester and while we were there decided to star We had our 2009 Forester in for Service at Ciocca Subaru. We had been thinking about getting another Forester and while we were there decided to start looking. Mike Mohr was most cordial as he learned from us what we were looking for. He suggested having a Ciocca appraiser check out our 2009 Forester for trade-in value. Mike worked with us and his staff to make the best deal possible for us and in less than 2 hours we were lined up to purchase a 2018 Subaru Forester. Although there wasn’t one on the lot like we wanted, Mike searched for and found the 2018 Subaru (silver in color, light interior, no roof rails, and more) and had that car in the Ciocca Allentown dealership the next day. His handling of details to make this happen was seamless. He showed us how to use the various features and benefits on our new 2018 Forester with utmost care. We have bought many vehicles over the years. We have not seen excellence in action like we saw in Mike and the top level assistance he made sure we received from every one of the Ciocca staff we dealt with. We hope to own the 2018 Forester for a long time. When it is time to get a new one, we will certainly look for Mike Mohr at Ciocca Subaru on Hamilton Blvd, Allentown, PA. More

Great Overall great experience. Got the car I wanted for the price I could afford. Thank you to Fernando and everyone else. I definitely recommend Ciocca S Overall great experience. Got the car I wanted for the price I could afford. Thank you to Fernando and everyone else. I definitely recommend Ciocca Subaru. More