Ciocca Subaru of Allentown

Go to A&T or Steve Moyer Ciocca's response to all negative reviews is that they will forward the review to management so they could "learn from this experience." How many time Ciocca's response to all negative reviews is that they will forward the review to management so they could "learn from this experience." How many times are they willing to screw up before fixing their issues? You can walk into A&T or Steve Moyer without sexism, ageism, or racism negativity upon the first time of meeting you... But the first response from the Ciocca dealership is all of the above. They are money hungry and only care about good reviews on their business. Ciocca doesn't actually care about you purchasing a car for your needs - they only care about the money they will receive from Subaru for being a great dealer based off of surveys filled out after you purchase. You know those surveys you get in the mail to review the company after purchasing a car? Leaving an anonymous review is meant to be.. well.. anonymous, but the next time you go to visit, you get attacked for being honest and wanting them to improve (months after the review was filled out). Edit: They approached me about the survey while I was there with a new customer who is interested in buying a $40,000 car. First impressions say it all. He is highly disappointed in his visit as well considering they ignored him to argue with me. More

In and and out the same afternoon. I'd been looking for a third generation Toyota Prius for sometime and when I saw one at Ciocca Subaru, just down the street from my house, I thought w I'd been looking for a third generation Toyota Prius for sometime and when I saw one at Ciocca Subaru, just down the street from my house, I thought why not take a look. I had not planned on buying a car that day at all, but the experience was so great that I ended up driving it off the lot. Everyone at Ciocca was very helpful and friendly, and Fernando gave me space to drive the car in the way I preferred, give it a good once over and sit and think about my decision. He never pressured me or talked down to me (I hate to have to even say that, but as a young woman trying to buy a used car, it has been a fairly common occurrence). The car was already listed at slightly under Blue Book price, but Fernando and his manager worked with me even more to make sure I got a price I could afford. The car came with a limited power train warranty, which I hadn't seen on any used Priuses so far, and it signaled that the service team at Ciocca believed the car was in good condition. Once we agreed on a price, the dealership was great about helping me with all the aspects of getting it ready to drive--title, registration, insurance, etc. In only a few hours, I was the proud owner of a new (lovingly-used) car. In short, I would recommend Ciocca even if you aren't in the market for a Subaru. Thanks to everyone at Ciocca; I am loving my new Prius. More

First Subaru- Great Experience! We were referred to Andy from a family member who said nothing but great things about him. He definitely was personable and knowledgeable about the 20 We were referred to Andy from a family member who said nothing but great things about him. He definitely was personable and knowledgeable about the 2017 Subaru Outback that I bought. Andy and the other staff were very friendly and professional, even when they certainly didn't have to be. After a long evening getting everything wrapped up, we were finally finished around 8:00pm on a Saturday night which all the pertinent team members stayed until we were out the door in our new car. With some Monday morning ends to tie, Mohammad was great with communicating with me early Monday morning and did a great job handling the situation at hand. It truly was a great experience and I look forward to continuously say great things about Ciocca Subaru location. A huge Thank you to everyone who I had the pleasure of working with! More

Great experience and no hassle. We had a pretty frustrating experience at a Honda dealership that really left us feeling harassed and exhausted. We went to Ciocca Subaru after friend We had a pretty frustrating experience at a Honda dealership that really left us feeling harassed and exhausted. We went to Ciocca Subaru after friends recommended checking them out, specifically noting how nice and hassle-free the employees at Ciocca were to them. Our friends were completely right; we didn't have an appointment, met Adrian right when we walked in, and he got our state of mind completely. He was informative and funny, polite and understanding when we wanted to go through our various financial options (a few times over!). He didn't lead us on in any way, and was honest with what he felt best suited us. Car buying is intense, but he and the team made it painless and we couldn't have asked for a better experience. We leased a new Subaru and would absolutely recommend Adrian and the Ciocca team to all our friends and family. We're excited to get another car there down the road. More

2017 Subaru Impreza Great service! The whole team was fantastic from our sales man to the finance guy! Would highly recommend to anyone who asked! Definitely an easy pro Great service! The whole team was fantastic from our sales man to the finance guy! Would highly recommend to anyone who asked! Definitely an easy process and enjoyable process. More

Bought our second Forester from Andy Ehret Due to an accident we were in need of a new car to replace our Forester that was totaled. The safety features did their job as advertised. We were so Due to an accident we were in need of a new car to replace our Forester that was totaled. The safety features did their job as advertised. We were so impressed with Andy Ehret from our last purchase that we made sure we dealt with him again. For the second time, we were treated great and got a really good deal. Thanks to Jimmy in Finance, he was great also. More

Great Car Buying experience! Ciocca Subaru was my best car buying experience ever. Morgan Kring, Sean Jenkins & John Antigua were the best! Thank you so much! Regards, Traci Ciocca Subaru was my best car buying experience ever. Morgan Kring, Sean Jenkins & John Antigua were the best! Thank you so much! Regards, Traci Miller More

First Class Team I had done some shopping around at other Subaru Dealerships and there just were not able to go that extra mile. I was taking way too much time out of I had done some shopping around at other Subaru Dealerships and there just were not able to go that extra mile. I was taking way too much time out of my daily schedule with no results. I pulled in to Ciocca. late Monday evening without an appointment and Fernando Santiago stepped up to the plate and was able to put me into a vehicle of my choice that matched my goals. He was able to multi-task with another customer and me simultaneous showing real organizational and people skills. In no time the team was able to arrange financing that met my budget and included a service contract. A truly painless pleasant experience with everyone I came in contact with. I would recommend this dealer to anyone seeking a vehicle. More

First time Subaru owner My experience with Ciocca Subaru was amazing! From the moment I walked in, until the moment I drove away (in my new car), everyone was incredibly fri My experience with Ciocca Subaru was amazing! From the moment I walked in, until the moment I drove away (in my new car), everyone was incredibly friendly and helpful. Mike, who sold me the car, is really down to earth, knowledgeable, and friendly. I had to bring the car back the next day (due to my own fault), I called Mike, he said bring it down and was fixed within minutes!!!!! That was incredibly nice of him to accommodate me so quickly.. Cheryl, who is extremely good at her job, was very thorough in taking the time to explain all Ciocca has to offer in the warranty dept...Maura in the Service Dept. was also very friendly and helpful. I'm not from the Allentown area, but Ciocca would DEF. get my business again!! A HUGE thank you to everyone at Ciocca Subaru!!!!! More

Why buy anywhere else? My experience purchasing a new Subaru Outback 2.5 Premium was nothing short of amazing. First, let's start with Greg Fichter, who without question is My experience purchasing a new Subaru Outback 2.5 Premium was nothing short of amazing. First, let's start with Greg Fichter, who without question is one of the best salespeople I've had the pleasure to work with over the years, regardless of industry. Greg is the "total package" - quite knowledgeable, super friendly, enthusiastic and outgoing. His affable nature combined with sincerity for the customer's needs make Greg a standout among his peer group. I would go beyond simply recommending Greg, and advise you to seek him out if you desire a flawless car buying experience. Now as for the dealer, Ciocca Subaru, this was my fifth purchase from their organization, and that should tell you something. They stand behind the "Ciocca Promise" in every possible way, and the team stepped up to provide a very fair trade-in value along with a stress-free financial arrangement. My hat's off to Greg Ciocca Jr. as well, who is a pleasure to deal with along with the other staff members that provided an assist with this purchase. So the bottom line for me is this - I am giving Ciocca Subaru the highest possible recommendation, and am confident you'll feel the same way once you work with them. More