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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

October 27, 2022

Love this place! Everytime I leave it feels like I'm driving a new car! They are thorough...expertly fixing the issues that brought you there. .and alerting you to ot More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Nov 03, 2022 -

Ciocca Subaru of Flemington responded

KT - We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

October 25, 2022

Dan Keane was a great and trustworthy sales representative. We felt comfortable right away with his approach and friendliness. More

by BIGJOEZED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keane
Nov 03, 2022 -

Ciocca Subaru of Flemington responded

Bigjoezed - We are so pleased to hear Dan and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 24, 2022

I am previous customer, but today I arrived without an appointment and they were happy to serve me. The recommended maintenance was performed quickly. More

by Excelmom57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Jeannette Macpherson
October 23, 2022

I hate the carfax reminders. They are intrusive and incorrect about service due suggesting I’m not keeping up with regular maintenance. You should drop this. More

by BIONICMILK
Recommend Dealer
No
Employees Worked With
Gail Trstensky
Oct 23, 2022 -

Ciocca Subaru of Flemington responded

Thank you for the feedback. We are sorry that you are not finding this helpful. You can unsubscribe at any time at the bottom of that email. We are not at liberty to do it ourselves or we would certainly take care of it for you. Trisha Malavasi Service Manager

October 22, 2022

Very honest and guaranteed the price plus incentives Pick up was easy and perfect Delivery time was much shorter than promised Costco program worked as promised We were very lucky to get Jeannette More

by Artpolis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Jeannette Macpherson
Nov 03, 2022 -

Ciocca Subaru of Flemington responded

Art - We are so pleased to hear Jeannette and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

October 22, 2022

Reps are friendly & knowledgeable. Entire buying process was painless. Would not hesitate to buy from them in the future. More

by DZB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Andre Mutone, Art Cole
Nov 03, 2022 -

Ciocca Subaru of Flemington responded

DZB - We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

October 20, 2022

The salesman are wonderful and the counter staff in service are great the technicians some of them are good and some of them not so much Every time I get my car back there always happens to be scratche More

by Dawn.soos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Carly Hendrickson
Nov 03, 2022 -

Ciocca Subaru of Flemington responded

Dawn - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 19, 2022

I had a repair to the driver car seat that needed to be done. The dealership covered it as I recently purchased the car from them. Thank you, Ciocca Subaru of Flemington! More

by OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Gail Trstensky, Dan Keane
Oct 20, 2022 -

Ciocca Subaru of Flemington responded

OR - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 19, 2022

Always treated warmly which is getting rare these days. I wait for my car and it is always done in good time. More

by Ljmd48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Oct 20, 2022 -

Ciocca Subaru of Flemington responded

ljmd48 - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

October 18, 2022

I was not able to make appointment online. When I attempted a message came up “someone will contact you shortly” and never did. The staff seemed overwhelmed and not quite as attentive or frien More

by SPG3ZS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Cerwinski
Oct 18, 2022 -

Ciocca Subaru of Flemington responded

SPG3ZS - Thank you for brining it to our attention that our online scheduler may not be working properly. I will monitor it closely and again we are sorry for the inconvenience - Trisha Malavasi, Service Manager, 908-782-2025.

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