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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

December 23, 2020

The best Service agent in the company to deal with! I always call and ask to deal with Dana. Words cannot express her dedication to this dealership! She’s knowledgeable and always keeps you up to date on More

by Scooby08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
Dec 28, 2020 -

Ciocca Subaru of Flemington responded

thank you so much for letting us know what a great job Dana did for you!

December 22, 2020

Good, courteous service. Problem was solved quickly.It Good, courteous service. Problem was solved quickly. It was an odd issue, power hatch had frozen closed and when opening was attempted mechanism or c More

by Littlesprings2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi
Dec 23, 2020 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 22, 2020

Jeanette and Andre were a pleasure to work with. They made everything easy and were attentive and courteous. They made the car-buying experience enjoyable which is saying a lot. More

by franzjoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson, Andre Mutone
Dec 23, 2020 -

Ciocca Subaru of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

December 17, 2020

Great service. Everyone was knowledgeable and straight forward. Service was done in a timely manner and everything I asked for was taken care of. Great pricing as well. More

by Twagner308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred DeWees
Dec 23, 2020 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 15, 2020

the waiting room was in a trailer and didn't have access to restroom until the sales office opened up. When entering the service manager area, it was small and not enough service managers, More

by Subaru2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
Dec 15, 2020 -

Ciocca Subaru of Flemington responded

At Flemington Subaru, we try to make our customers as comfortable as possible when they are in for service. While we are excited that more and more people are coming to our dealership for service, we do appreciate that our facilities are quite small. We are sorry if at any time you were inconvenience but we are diligently working to a better solution for our facility and hope to have many of your concerns rectified in the near future. Trisha Malavasi, Assistant Service manager.

December 15, 2020

From my 1st phone call explaining issue to picking up my car after service/repair completed I was treated with respect, friendliness and professional explanations of the car problem and how repairs were pla More

by Maurwoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisha Malavasi, Dana Silva, Jarred DeWees, Christine Koribanics
Dec 17, 2020 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you! And hopefully next time a loaner will be ready sooner for you.

December 15, 2020

Great experience with this dealership. The process was quick and efficient. They made sure the vehicle was in perfect condition before I left and that I knew how to operate all of the features of the vehi More

by rick.siemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Candida Villarino
Dec 17, 2020 -

Ciocca Subaru of Flemington responded

Rick - While we are working under new safety conditions, taking care of our customers is still our first priority. We are so glad to hear that our team did such a great job helping you. Congratulations and welcome to our family!

December 14, 2020

Bought over the weekend a 2021 Subaru, Crosstrek. J. Macpherson was extremley knowledgable about vehicle, car handles nicely, almost sells itself. Would reccomend dealership to anyone More

by EDWARDEVANS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson, Eric Henderson, Jeannette Macpherson
Dec 17, 2020 -

Ciocca Subaru of Flemington responded

We are so pleased to hear Jeanette, Eric and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

December 13, 2020

Great dealership provide great services. I’ve got my cars there and been going there for services for 5 years. Not one disappointment. Staff and technicians were great and knowledgeable. Highly recommend thi More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Jarred DeWees, Christine Koribanics
Dec 14, 2020 -

Ciocca Subaru of Flemington responded

Jules - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 13, 2020

Great customer service and attention to detail. Helpful staff. Dealer is always willing to go the extra mile. Purchased preowned and currently service vehicles there. More

by NJon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Dan Keane, Jarred DeWees
Dec 14, 2020 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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