Ciocca Subaru of Flemington

The only dealership service department that I have ever trusted more than a local repair shop. The reception desk people are friendly, helpful and knowledgeable. trusted more than a local repair shop. The reception desk people are friendly, helpful and knowledgeable. More

I would recommend Flemington Subaru. They were efficient and thorough. The staff was friendly and helpful and addressed my issues quickly. I will use them again for service. and thorough. The staff was friendly and helpful and addressed my issues quickly. I will use them again for service. More

The customer service at the Subaru in Flemington is amazing even during Covid circumstances! Trish was very pleasant as well as responsive to every question and the service was finished when she estima amazing even during Covid circumstances! Trish was very pleasant as well as responsive to every question and the service was finished when she estimated it would be. Amanda was very pleasant as well as efficient and I was able to get in and out with the loaner car very quickly. Also both the loaner car and my car after service was complete were sanitized which made me feel much more comfortable having my car worked on during a pandemic! More

We wound up spending more than we'd hoped coming in because we went with a much nicer car! There was absolutely no pressure from anyone on the team and that made for a very comfortable buying process. because we went with a much nicer car! There was absolutely no pressure from anyone on the team and that made for a very comfortable buying process. We were not upsold - the decision to look at and ultimately to buy the more expensive car was entirely ours. Evan was patient, warm and friendly, and Frank was really clear and helpful and worked with us to make our purchase possible. Tom stepped in briefly while Evan was with another customer and we was likewise friendly and helpful and absolutely no pressure at all. More

Everything and everyone was great. Very satisfied with car and Tom was great throughout the entire process with his communication and kept me informed at all times car and Tom was great throughout the entire process with his communication and kept me informed at all times More

I have been very happy with the people and the service at this dealership for over ten years. Lately I think they need some help with their scheduling, if possible. I made an appointment on September 11, b this dealership for over ten years. Lately I think they need some help with their scheduling, if possible. I made an appointment on September 11, but when I got there they said it was a mistake and I wasn't due for two more months. So I made an appointment for Nov. 25 at 11 AM, but when I got there they were backed up with emergencies so I'd have to wait until 1 PM or later for my service. I then re-re-scheduled for Nov. 28 at 11 AM. While waiting outside I met another customer who said his appt. had accidentally gotten "erased"- but they were taking him now. My car did not get taken out of its parking place until almost noon, leading me to think they gave him my appointment. So I'm just complaining about this one issue, the scheduling. More

Pleasant staff and easy to work with. Timely service, comfortable waiting area with sufficient drinks and snack selections. Competent technical staff, service area clean, neat and safe. Subaru has set a comfortable waiting area with sufficient drinks and snack selections. Competent technical staff, service area clean, neat and safe. Subaru has set a ‘high bar’ in all areas including customer service, technical support and mechanic qualifications. More

Just recently bought a 2020 Crosstrek and worked with Tom Smith. Such a great guy, went over and beyond for me during the whole process. Smith. Such a great guy, went over and beyond for me during the whole process. More

Making the appointment was a painless phone call. Worked perfectly with my schedule. Headlamps changed very quickly and reasonable price. Waiting area safe and spacious. Very professional! perfectly with my schedule. Headlamps changed very quickly and reasonable price. Waiting area safe and spacious. Very professional! More

I had a great experience with the purchase of my Subaru, including a walkthrough of the service department. My first service appointment lived up to the high expectations that were set during the sales proc including a walkthrough of the service department. My first service appointment lived up to the high expectations that were set during the sales process. Everyone was friendly, courteous, efficient and helpful. Jarred made sure all my questions were answered while getting me in and out quickly. When I picked up the car, Jarred went over everything with me and made sure everything was covered to my satisfaction. It is such a pleasure to be treated like a valued customer! More