Back

Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

Directions

By Type

3,917 Reviews of Ciocca Subaru of Flemington

November 11, 2017

Great experience buying a Subaru Impreza! We had a great experience buying a Subaru Impreza from Matt at Flemington Subaru. We were able to get a nice price on our new car and a decent amount More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hoppe
Nov 11, 2017 -

Ciocca Subaru of Flemington responded

Kate, thank you so much for sharing your story. It is always our intention to work at our customers pace, and make sure that we meet not only their vehicle needs but their budget. Congratulations on your new Impreza!

November 09, 2017

Thank you Matt Hoppe! I had a wonderful experience buying a car at Flemington Subaru. Matt Hoppe provided excellent service right from the start. I originally looked at a S More

by Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hoppe
Nov 10, 2017 -

Ciocca Subaru of Flemington responded

Hope - Thank you for sharing your experience. We always work at our customer's pace and are glad that Matt exceeded your expectations! Don't forget to stop in the showroom and say hello when you have your vehicle in for service!

November 08, 2017

Purchased a Preowned 2015 Subaru Forester Stopped by Saturday. I was helped by Dan Keane (salesperson) and Frank DeCraine (Used car sales manager) . I Bought the car. Great experience. Both ma More

by prokaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Keane, Frank DeCraine, Eric Henderson, Chris Powell, Tom Plante
Nov 09, 2017 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to share your experience with our dealership. We are so happy we not only had a car that met your needs but that you enjoyed the entire process. Remember to stop in the showroom and say hello to the team when you have that Forester in for service!

November 07, 2017

What a Terrific Team It starts with the first phone call and the first interface with everyone, OUTSTANDING Frank DeCraine, Chris Wood, and Frank (the finance man) treat More

by pilatesgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, I do not remember his last name, in finance, Chris Wood
Nov 09, 2017 -

Ciocca Subaru of Flemington responded

Wendy - we truly appreciate the kind words. Treating our customers with respect and consideration is our utmost objective. Stop in and say hello when you are in service.

November 06, 2017

Ashley was great!! Ashley was patient and took the time to show us everything we wanted. She did a fantastic job and we are very happy she was there to help us!! More

by bergacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Housman
November 05, 2017

New car purchase Flemington Subaru makes the car purchase process very easy. I recently purchased my 2nd care from this dealership. Ashley Housman helped me with my p More

by AlexisK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Ashley Housman
November 05, 2017

Pleasant New Vehicle Purchase Process We visited the dealership on a few occasions to test drive and compare Subaru models. Matt kept in touch with us along our journey that culminated in More

by "CJ"
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Hoppe, Eric Henderson
Nov 09, 2017 -

Ciocca Subaru of Flemington responded

CJ - We understand that buying a vehicle is a big decision and always work on your timetable. We are so glad you enjoyed the experience and welcome you to our Flemington Subaru family!

November 05, 2017

Great people and service Flemington Subaru has super friendly people to deal with and a no pressure buying process. The entire process went quickly and smoothly and all the o More

by DomB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Ashley Housman
Nov 09, 2017 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to share your experience. On behalf of the entire team, welcome to our Flemington Subaru family!

November 04, 2017

Outstanding Customer Service I recently leased my my first Subaru. Joe and Eric at Flemington Subaru made my experience easy. Being new to leasing this process can be overwhelming More

by FaliWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Iuzzolino, Eric Henderson
November 02, 2017

Run don't walk to another dealer Unethical service manager doesn't engage with customers. Misdiagnosed repairs on my car and refused to take responsibility. If I could give negative s More

by HopeBForsure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trisha Malavasi, Walter Lopez
Nov 03, 2017 -

Ciocca Subaru of Flemington responded

Positive customer satisfaction is primary goal at Flemington Subaru and we take your concerns very seriously. After researching your situation, it appears that this was the first time we had seen your vehicle at our dealership and we had no previous service records available for review. After a thorough diagnostic evaluation, it was our recommendation that the transmission be replaced. As a courtesy, our service manager reached out to Subaru of America, on your behalf, and was able to secure partial compensation to assist you in either the expense of the repair or towards the purchase of a new vehicle. Since this is a big decision, we extended a courtesy loaner vehicle so that you would not be without transportation over those three weeks as you decided what to do next. If you wish to discuss this further, please contact me directly – Tim Morley, General Manager – Flemington Subaru – 908-782-2025.

...
296
...