Back

Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,918 Reviews

167 NJ-31

Flemington, NJ

08822

Directions

By Type

3,918 Reviews of Ciocca Subaru of Flemington

November 02, 2017

Run don't walk to another dealer Unethical service manager doesn't engage with customers. Misdiagnosed repairs on my car and refused to take responsibility. If I could give negative s More

by HopeBForsure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trisha Malavasi, Walter Lopez
Nov 03, 2017 -

Ciocca Subaru of Flemington responded

Positive customer satisfaction is primary goal at Flemington Subaru and we take your concerns very seriously. After researching your situation, it appears that this was the first time we had seen your vehicle at our dealership and we had no previous service records available for review. After a thorough diagnostic evaluation, it was our recommendation that the transmission be replaced. As a courtesy, our service manager reached out to Subaru of America, on your behalf, and was able to secure partial compensation to assist you in either the expense of the repair or towards the purchase of a new vehicle. Since this is a big decision, we extended a courtesy loaner vehicle so that you would not be without transportation over those three weeks as you decided what to do next. If you wish to discuss this further, please contact me directly – Tim Morley, General Manager – Flemington Subaru – 908-782-2025.

November 01, 2017

Excellent experience I am on my second Subaru lease and the transition to my new car could not have been smoother. Alex was very easy to work with and was more than happy More

by csanford916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Ashley Housman
October 30, 2017

Outstanding service Really fantastic service at Flemington Subaru. I am thrilled to be a fist time Subie owner and the folks over at this dealership are really top notch. More

by RAlliegro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DeCraine, Matthew Hoppe, Eric Henderson
October 29, 2017

Excellent Service Joe and Frank at Flemington Subaru made my car buying experience a very pleasant one. They could not have been more helpful and they both took their t More

by jr2250
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Iuzzolino, Frank DeCraine
October 29, 2017

Finally part of the Subaru Family! Being an avid skier and having a son studying in Canada, we needed a AWD car and we decided to go with Subaru. My son purchased an used 2005 Subaru W More

by gen13100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Frank DeCraine, Eric Henderson
October 28, 2017

CrossTrec Matt Hoppe is NOT your typical car salesman. He is NOT pushy, he does NOT wear the bling and, MOST OF ALL, he does NOT take you for an idiot. I HAT More

by Serg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hoppe
October 28, 2017

A great (barely) used car and a happy customer Due to an unfortuate problem with a 13 year old car, I needed a replacement. I knew I was looking at a compact SUV and a Forester was in the list of w More

by Ben Cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Morley, Frank DeCraine, Eric Henderson, Tom Plante
October 26, 2017

Buying Another Subaru! I loved my 2011 Subaru Outback so much that I gave it to my son in college and bought myself a new 2018 Outback. The safety features in the 2018 are More

by Buying another Subarau!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist
October 26, 2017

My first Subaru buy! My first Subaru buy was a great experience. Joe was very knowledgeable and friendly. Frank was too and he gave me a fair price. Once I decided to purc More

by Robin J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Iuzzolino, Frank DeCraine
October 23, 2017

Buying 2018 Outback Alex was easy to work with. He made things happen in in a professional yet friendly atmosphere. Neither Alex or Ashley pressured me to buy from Flemi More

by Pete
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Ashley Housman
...
297
...