Ciocca Subaru of Flemington

Top shelf from start to finish From the minute I walked into Flemington Subaru with my granddaughter until we drove off in a brand new Crosstrek the service and attention was as pro From the minute I walked into Flemington Subaru with my granddaughter until we drove off in a brand new Crosstrek the service and attention was as professional as I've ever experienced at a car dealer. That includes 2 Mercedes purchases over the past 5 years. Tom Plante could not have been more helpful and accommodating. He was extremely helpful in "building" the perfect car, candidly offering the advantages and disadvantages of the myriad of features. My granddaughter had her heart set on an exterior/ interior combination and features that made it very difficult to locate. Undaunted, Tom was relentless in locating the exact car in another state and pulled out all stops to get it delivered on time for surprise birthday gift. During the approximately 2 week search, there were many occasions when I would call Tom for updates and various questions. Regardless of when I reached out he responded very quickly and courteously. That included many emails or texts over the weekend. Yes, he gave me his cell number. When the car was ultimately delivered the back end of the paperwork was handled by Eric Hendersen who maintained the same level of professionalism as Tom. He made the process both seamless and pain free. The entire process of purchasing our car at Flemington Subaru was truly pleasant if not enjoyable. In large part this was directly related to the quality of the product as well as the team that sold it to us. More

new car sale review Matt and Eric were very friendly and knowledgeable, both stayed after hours to get me out the door. Very pleased with the overall new car buying exp Matt and Eric were very friendly and knowledgeable, both stayed after hours to get me out the door. Very pleased with the overall new car buying experience. Excellent price, great financing rate, couldn't be happier! More

Very good experience Tom Plante was very experienced in describing the features of the outback model, and was very personable. Eric in Finance was very helpful in describi Tom Plante was very experienced in describing the features of the outback model, and was very personable. Eric in Finance was very helpful in describing the various finance options, and patiently answered all our questions. Painless process overall. More

Excellent Service Both Joe and Matt were excellent to work with. I called ahead and talked to Matt before I came in, then worked with Joe initially when I came in. Jo Both Joe and Matt were excellent to work with. I called ahead and talked to Matt before I came in, then worked with Joe initially when I came in. Joe was really accommodating and helpful. He explained different packages (for a new Impreza) and pricing based on those packages. Once Matt arrived I worked with him on finding a good fit for me within my price range and wants/needs. We finally worked out that a used Impreza would work the best for me. Financing was easy, and extremely fast. Everything was transparent and well explained. Frank was very thorough and helpful when it came to completing the financing. This dealership was absolutely fantastic to work with. Great customer service! More

Great service See Dan Keane or Frank DeCraine for quality and straightforward customer service. No hidden/additional fees the list price was accurate. Extremely sat See Dan Keane or Frank DeCraine for quality and straightforward customer service. No hidden/additional fees the list price was accurate. Extremely satisfied with my purchase, it's refreshing to know that there is still good car dealships out there. More

Painless sales process I decided on a Subaru with its all wheel drive for a low cost commute car that could handle the rural winter roads. I worked with Matt Hoppe and he q I decided on a Subaru with its all wheel drive for a low cost commute car that could handle the rural winter roads. I worked with Matt Hoppe and he quickly realized what was important to me and what wasn't. I arrived at the dealership planning to get a Crosstrek and during the test drive Matt suggested that I look at a Legacy since he thought that would be more to my liking. I drove a Legacy and then ordered one. I expected to wait a few weeks but Matt located one in a few days. When I went to sign the paperwork for the car, Eric had to give the up-sells for extended warranties, lifetime service, etc but he realized that I wasn't interested and we breezed through them. More

Great experience! This was my first experience with this dealership, and I was extremely pleased with the entire process, from start to finish. Matt Hoppe, Frank Decrai This was my first experience with this dealership, and I was extremely pleased with the entire process, from start to finish. Matt Hoppe, Frank Decraine and Eric Holder were wonderful to work with. Car buying can often be a stressful process, but with the help of the warm and friendly staff, I was able to easefully navigate through the day, and even have some fun along the way too! I love my new car and appreciate all of the support and great customer service that made the entire experience an enjoyable and memorable one! I would highly recommend this dealership! More

Uncomplicated sale Came in to trade in a chevy for an outback and was out in a couple of hours. Worked with Alex Heist who was super friendly, efficient, and provided a Came in to trade in a chevy for an outback and was out in a couple of hours. Worked with Alex Heist who was super friendly, efficient, and provided a very reasonable deal (did my internet homework thoroughly!). Even got lunch served while waiting for business manager to sign all the paperwork. I could’ve done without the insurance upsell spiel from the business manager, but that’s something you get everywhere. More

Sales and Service Supreme This is my 3rd new car purchase from Flemington. This dealership is an hour from my home but worth the trip for the no hassle approach. I would reco This is my 3rd new car purchase from Flemington. This dealership is an hour from my home but worth the trip for the no hassle approach. I would recommend this dealership and its staff to anyone. More

Easy, friendly & the right car @ the right price! Tom and his team made this a super easy process for me! I was nearing 200k miles on my Acura and wanted to consider a pre-owned Forrester. We drove Tom and his team made this a super easy process for me! I was nearing 200k miles on my Acura and wanted to consider a pre-owned Forrester. We drove one and Tom priced it right for me right away. I got a 'feels like new' car with 16k miles on it and saved $100/month!! I feel great having my kids in this car on a daily basis and the Forrester is so fun to drive. There was no stress in this purchase at all. The test drive was fun and they gave me a great deal on my Acura. Buying a car should always be this easy! More