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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

May 02, 2023

Service was performed in a reasonable amount of time while I waited. Waiting area was comfortable. More

by JON.MIKOLAJEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
May 03, 2023 -

Ciocca Subaru of Flemington responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 02, 2023

Gail is always so positive and helpful. I expected to be there longer because of the added service but the work was done in under 3 hours. My only issue is with the jump in the prices and More

by DIANECETTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
May 03, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

May 02, 2023

Great service, I've been going to Subaru for about 4 years with them , no complaints. More

by MRJPMORRIS
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
May 03, 2023 -

Ciocca Subaru of Flemington responded

Hi Mrjpmorris. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 02, 2023

Service was explained well and performed quickly. They kept in touch with me as the problem was diagnosed and the repair cost estimated. Very professional. More

by MAG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski, Ashley Calderon
May 03, 2023 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 02, 2023

This was an incredible experience and the staff were as helpful as could be. They were kind and accommodating as well as willing to work with me for hours to find the right car for me at a price I could af More

by Pmantell24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Eric Henderson, Jeannette Macpherson, William Halloran
May 03, 2023 -

Ciocca Subaru of Flemington responded

Hi Pmantell24. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

April 30, 2023

poor knowledge of E Cars unable to help with problems, had to call Subaru direct for help More

by PERSKYF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Henderson, Jeannette Macpherson, Kyle Opie
May 01, 2023 -

Ciocca Subaru of Flemington responded

PERSKYF, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 782-2025 and speak to one of our managers so they can assist you. We appreciate your feedback.

May 02, 2023 -

PERSKYF responded

You need help, and the person that went to class, did not introduce himself or provide me or Jeannette with any assistance

April 30, 2023

Excellent, professional, reliable and courteous service provided by all involved start to finish. Been sing them for 20+ years !! More

by prmagal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Ashley Calderon
May 01, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

April 30, 2023

I had a great experience with Ciocca Subaru service center. I recommend them for service on your Subaru as the provided great service to my Forester. More

by cavero137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
May 01, 2023 -

Ciocca Subaru of Flemington responded

Hi Cavero137, thanks for the recommendation. Our team at Ciocca Subaru of Flemington values your feedback and looks forward to seeing you again soon.

April 29, 2023

I would recommend this dealership Art was a very nice salesman, and Frank was a very reasonable manager. Purchase and trade-in was handled very quickly 👍 More

by Chief376
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Frank DeCraine, Andre Mutone, Art Cole
May 01, 2023 -

Ciocca Subaru of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 29, 2023

Wonderful customer service from Tom Plante and Chris Wood Seemless transaction. We were very happy with the level of care and attention given to our daughter as we purchased her first car More

by gailo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Andre Mutone, Tom Plante
May 01, 2023 -

Ciocca Subaru of Flemington responded

We appreciate you taking the time to write us a review, Gailo! Please let us know if we can do anything else to help!

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