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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,918 Reviews

167 NJ-31

Flemington, NJ

08822

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3,918 Reviews of Ciocca Subaru of Flemington

March 30, 2023

I like how the Service Department gives you a video of your car so you can see what is going on. More

by Subaru customer
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 29, 2023

great service, needed a part not in stock, got a free loaner car till the next day. I like the lounge area, quiet area. All contact with staff was by cell. And a video I could watch the tech point out More

by JIMSUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

March 29, 2023

The best customer service! Very professional! Highly recommended to other auctions and family and friends. More

by MARIA.GIORDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the excellent review of our dealership, Maria! We really appreciate it.

March 29, 2023

Everyone was treated with respect, all questions were answered and overall it was a good experience More

by Dylansport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Andre Mutone, Art Cole
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, Dylansport! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 29, 2023

Best place to get your Subaru serviced. Ed is the world’s best mechanic, and Gail is the best service advisor anyone could ask for. Highly recommend. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Ed Barry, Gail Trstensky
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for choosing us for your vehicle service needs, we are happy to hear that our team was able to accommodate you and provide efficient and friendly service. We appreciate your recommendation and hope to see you again in the future.

March 28, 2023

The technicians are excellent but automatically make recommendations for service without truly checking the need for the service. For example, less than 3 weeks and about 100 miles past since my oil and More

by MIKLOSR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Apr 04, 2023 -

Ciocca Subaru of Flemington responded

MIKLOSR, we are sorry to learn you weren’t satisfied with our dealership. We’d like to know more about your situation so we can help. Please feel free to call us at (908) 782-2025 and ask for a manager so they can understand your situation. Thank you for your feedback.

March 27, 2023

Ciocca Subaru had the perfect car that fit our needs . Great sales and finance department More

by DGBOWERS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Andre Mutone, Michael Gansfuss
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

March 27, 2023

Convenient and it was easy to book an appointment and set up a loaner car. Thank you More

by DONALDTRIPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

We are so glad we are here to help, Donald! Please let us know if you need further assistance down the road.

March 26, 2023

Car was left dirty with scratches from service and greasy handprints. Customer service hasn’t reaponded More

by Lf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniela Giuliano, Trisha Malavasi, Ashley Calderon
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

Lf, a message from our Service Manager- we apologize for your experience with us. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-2025 and ask for our Service Manager, so they can help correct this situation.

March 26, 2023

I like this dealership. Wait area for service is nice. Desk folks are pleasant. Very helpful More

by CRUSINGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it, thank you for the great review. We're always here to help if anything else comes up!

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