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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

March 25, 2023

Had prompt service , an answer to my car’s problem and hopefully a solution in May. More

by barble9
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

March 23, 2023

Worst service ever. Waited two hours for a new battery. Then I was told it would be another two to three hours because they had to charge the old battery first. Told I n More

by TEBELING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Cerwinski
Mar 23, 2023 -

Ciocca Subaru of Flemington responded

We apologize for your experience, TEBELING. For the battery, Subaru has strict guidelines which we must follow for warranty, such as putting it on the tester which can take up to 2 hours. We are sorry you feel this way, please reach out to us at (908) 782-2025 if you would like to talk about anything more, thank you for your feedback.

March 23, 2023

Timely - accurate - completed everything as expected - staff was professional - clean and comfortable - thanks for your help More

by MSTEWART9119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

Thank YOU for choosing our team to help you with your car service needs. We are so glad that you enjoyed working with our team and the whole experience. Let us know if we can help with anything more!

March 23, 2023

Great service. My advisor found a bubble in the tire and offered a replacement under warranty. More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

AS, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 23, 2023

Service staff are Courteous. Professional interactions and providing good quality work. Would go back again. More

by SHEANWANG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 23, 2023

They're a great Service Center. I just wish they had a location in Northern New Jersey. I would have given them 5 stars except when I was getting my oil change, I wish they did th More

by BALDWIN1964
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski
Mar 28, 2023 -

Ciocca Subaru of Flemington responded

Each positive review is very helpful. Thank you for taking the time to support us!

March 22, 2023

Great communication and great people to work with! Car arrived on time and trade-in was very easy. Thank You! More

by MATTHEW.THREATTPETERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Andre Mutone, Michael Gansfuss
Mar 22, 2023 -

Ciocca Subaru of Flemington responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

March 22, 2023

Jeanette was very helpful and dedicated. She was patient with my requests to see various cars. More

by DAN.HENSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Chris Wood, Jeannette Macpherson, Andre Mutone
Mar 22, 2023 -

Ciocca Subaru of Flemington responded

Dan, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 22, 2023

The staff is very friendly and knowledgeable. They are very friendly. Sorry, this is all I have. More

by lddirner
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Mar 22, 2023 -

Ciocca Subaru of Flemington responded

Thanks for the review, lddirner! Looking forward to seeing you again!

March 22, 2023

Service was great I love how I receive a video of the mechanic workin gon my care and what he finds after he looks it over initially. More

by mlyszyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Mar 22, 2023 -

Ciocca Subaru of Flemington responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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