Ciocca Subaru of Flemington

Competent, knowledgeable salesperson. Very good with follow up. Costco buying program made the whole process simple and transparent. Very good with follow up. Costco buying program made the whole process simple and transparent. More

Service specialist Gail at the front desk is always very helpful and explains the issue in e terem that I can understand. She checked on my vehicle insurance for eligibility, and follow es up with my claim. helpful and explains the issue in e terem that I can understand. She checked on my vehicle insurance for eligibility, and follow es up with my claim. More

Mike is a knowledgeable sales rep, answered all questions on vehicle and is pleasant to work with. on vehicle and is pleasant to work with. More

Had appt for oil change and tire rotation . Brought car in right away and performed promptly. Met Ryan the technician . Very professional and helpful with our phones Brought car in right away and performed promptly. Met Ryan the technician . Very professional and helpful with our phones More

Everyone was very helpful and professional. Matt worked on my car and did an excellent job and explained everything he was going to do- even sent pictures. I was very happy with the service Matt worked on my car and did an excellent job and explained everything he was going to do- even sent pictures. I was very happy with the service More

A great experience, very friendly and professional staff. Extremely helpful and honest in straightening out a few details. Very pleased with the outcome and just love my new Subaru Legacy. Extremely helpful and honest in straightening out a few details. Very pleased with the outcome and just love my new Subaru Legacy. More

Know I am going to get good service, and will have things explained if a problem I wasn't aware of come up. things explained if a problem I wasn't aware of come up. More

This is my second visit to this service center. Making my appointment was easy. The car was ready when I asked for it. The video of my service was great! Making my appointment was easy. The car was ready when I asked for it. The video of my service was great! More

Great communication as the work was being done. Easy to schedule. Close attention paid to detail. Staff let me know my options and made it easy to pick up my car. Easy to schedule. Close attention paid to detail. Staff let me know my options and made it easy to pick up my car. More

It was time to replace my 2005 Subaru Outback that I purchased from Flemington Subaru in 2005. I knew that there was a change in ownership so Flemington Subaru is now Ciocca Subaru of Flemington. Fortun purchased from Flemington Subaru in 2005. I knew that there was a change in ownership so Flemington Subaru is now Ciocca Subaru of Flemington. Fortunately the people in sales and service are the same. Having had a great experience with their service department as well as a family member buying a preowned certified Forester a few years ago, I knew that I wanted to buy my new Subaru from this dealer and continue getting service their their service department. I worked with Jeannette Macpherson who helped to steer me to the Crosstrek for my purchase because of the higher ground clearance and it being only slightly wider than my 2005 Outback. The only question was would I buy used or new. As my 2005 Outback would not pass inspection later this spring I knew the clock was ticking. Jeannette was wonderful to work with. As a women, it was so nice to work with a female sales person. There were very few options for a used Crosstrek but a couple of options of a new Crosstrek within my price range. When I went to for my appointment with Jeannette, I came in prepared to act quickly to take advantage of opportunities that might not last in this climate. After test driving a Crosstrek, I saw a 2023 Crosstrek premium with Eyesight that I liked and decided to make the purchase. Jeanette helped to make the process very easy, walking me through the things that I needed to do before turning me over to Eric Henderson in Finance. Eric walked me through the necessary paperwork that I needed to sign, explaining what came free with the purchase of my Crosstrek and discussing optional maintenance contracts. All this was done in a couple of hours on one afternoon. I was pleasantly surprised to be able to drive home with my new Crosstrek that same afternoon. More