Ciocca Subaru of Flemington

A great experience, very friendly and professional staff also very knowledgeable of the questions that were asked. Keep up the good work. also very knowledgeable of the questions that were asked. Keep up the good work. More

Service takes customer concerns seriously and investigates problems. Technicians speak plainly and propose reasonable solutions. Not cheap, but it's pay now or pay later when a car breaks down. investigates problems. Technicians speak plainly and propose reasonable solutions. Not cheap, but it's pay now or pay later when a car breaks down. More

The young lady that had helped me was very friendly and kind. She had dark brown hair in a ponytail. When she got my car, she waited for me to check my window, which I was having issues with. kind. She had dark brown hair in a ponytail. When she got my car, she waited for me to check my window, which I was having issues with. More

I am so certain that I wrote a review a few months ago but unfortunately, it is gone. It was shortly after my last service on December 12, 2022. I brought it in for a 48,000-mile service. I want to mentio but unfortunately, it is gone. It was shortly after my last service on December 12, 2022. I brought it in for a 48,000-mile service. I want to mention that I purchased my 2019 Legacy from this location when it was Flemington Subaru. The dealership has gone downhill in my opinion. In five months, I paid $1,032.39 I don't know about you. but that is a lot of money for a car that I maintain on a regular basis. I recently found out that Ciocca purchased Flemington Subaru. Years ago, I leased a Subaru Impreza from their Allentown, PA location, and I said never again. When the Subaru was family-owned, it was very different. You actually felt like you were a valued customer. I was bringing it to this location because it was convenient because I work next door at Hunterdon Medical Center. When I would drop my car off, I would put a time when I needed it back. When I called, they said they hadn't started it because the people waiting were a priority. I said what is the difference if I wait and you call me and I would be there in 5 minutes? So I asked them how much longer would I have to wait. They said it could be a few more hours. So I said I will bring it back another day. For this most recent service, they sent me a video. Then they told me that I would be needing a throttle body service for $258 and an engine air filter for $66. I asked if this is necessary. They said I would get better gas mileage and my filter was very dirty. Well to make a long story short. They lost my business. I will never bring my car back there because I feel that I was totally taken advantage of. I support myself and the fact that they don't think twice about charging these crazy amounts is horrible. Then after it's done, they send you an email saying to please rate them on DealerRater. Well, here you go. I guess they don't value their customers, especially when they purchased it from their dealer. I will say that Trisha has always been very nice to me, but I haven't had the opportunity to deal with her in a long time. There was a guy that came from mechanics and did customer service there, Brandt? He was extremely unprofessional and rude. More

They made purcashing the car stress free. Everyone was very professional. I would definitely use them again. Everyone was very professional. I would definitely use them again. More

No pressure from sales. Frank DeCraine, Mng., Extremely helpful and honest in straightening out a few details. Very pleased with the outcome and just love my new Subaru Cr Frank DeCraine, Mng., Extremely helpful and honest in straightening out a few details. Very pleased with the outcome and just love my new Subaru Crossteck. Pleasant people to work with. More

Everything went extremely well. I had to get an Oil change and a Tire rotation. They nothing else that needed attention at this time. I had to get an Oil change and a Tire rotation. They nothing else that needed attention at this time. More

I had a great experience! Everyone was helpful and friendly. Thanks again Candi and Andre! Everyone was helpful and friendly. Thanks again Candi and Andre! More

No pressure, easy process, respectful, honest, extremely happy with my deal, would recoomend to anyone looking for a subaru happy with my deal, would recoomend to anyone looking for a subaru More

Ciocca Subaru of Flemington has low pressure sales people, great communication after ordering, and helpful onboarding with our new vehicle. people, great communication after ordering, and helpful onboarding with our new vehicle. More