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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

January 31, 2023

Excellent purchase experience, from shopping through car delivery. Sales consultant Art was knowledgeable, informative, and patient. He kept commitments, large and small, whether it was to find an answer to More

by Mirleni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Mutone, Art Cole
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Mirleni, thank you so much for taking the time to leave this great review! We really appreciate your business. Please let us know what we can do for you in the future.

January 30, 2023

Great experience from start to finish. A helpful team and I found the exact car I was looking for. I am a returning customer, recommend them, and will continue working with this location i More

by NewNewSubaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Trisha Malavasi, Clarence Williams, Frank DeCraine, Eric Henderson, Allison Cerwinski, Andrew Oliveira
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you!

January 29, 2023

The team we worked with was great especially Art Cole. He followed up on our car every day and kept us informed. More

by Dinsmoreph
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Art Cole
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 29, 2023

Everything was done as promised and on time! Communication is excellent via text and/or phone calls. More

by LH_WOLFERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 28, 2023

Art Cole informative, honest & good to work with Frank an Chris professional management Andre processed the financial side & responded to our decision More

by Jwcanaryjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wood 5 stars, Chris Wood, Trisha Malavasi, Frank DeCraine, Andre Mutone, Art Cole, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the great review, we really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 28, 2023

Had an excellent experience. We worked with Andrew Oliveira and he was an absolute professional all the way through the process. Extremely knowledgeable, very patient in talking More

by jjhays2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Mutone, Andrew Oliveira
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 28, 2023

Decent, courteous, helpful, knowledgeable, we bought two cars there in the last 6 months from Dan Keane who is patient, responsive, knowledgeable without guile. Service people were a pleasure to deal wit More

by BRYDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Allison Cerwinski
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We are thrilled to have you as part of the Ciocca Subaru of Flemington family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

January 27, 2023

Candi was an excellent salesperson. She handle my new car transition with utmost knowledge and professionalism. Andre's handling of the financial part made things easy. More

by Rhoda B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candida Villarino, Andre Mutone
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Rhoda, we appreciate you taking the time to review your experience. We're so glad you were pleased with your visit and thank you for choosing Ciocca Subaru of Flemington. We look forward to seeing you at your next visit!

January 25, 2023

Took car in for service as check engine lights on- which they need to Order a part- it has been 2 Weeks- Still Waiting. I let them Know the hands free and car play does not work well- the answer they More

by Fleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Cerwinski
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We apologize for your experience with us, Fleet. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-2025 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

January 25, 2023

Customer service agent Ashely was great and very helpful. Also really appreciated the video from the technician as he walked around my vehicle showing all his recommendations. More

by Primeministarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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