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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

January 25, 2023

I would recommend the Flemington Subaru Service team to Subaru owners for their service needs. More

by CHRISTOPHER.SCHAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Christopher. We are so grateful for the high rating! Thank you for sharing your rating with us and the community!

January 25, 2023

Gail was pleasant to deal with & explained cost of service. Called later with recommended additional services. Tech sent video of filters needing replacement which I appreciated. A good service experi More

by bufo0892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan M, Gail Trstensky, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Ciocca Subaru of Flemington. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 24, 2023

Bought a new Crosstrek. Sales person was knowledgeable and courteous. Management, Business and other showroom staff was the same. Felt very comfortable with the process, More

by top_drummerboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Henderson, Michael Gansfuss
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

January 22, 2023

Less take stelar…. as I told Brendan on the phone the other day, I feel having a “call center” is not good. I had to call 5 times to get through to Trish at Subaru wh More

by Maureen64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Maureen, we apologize for your experience with us. Customer service is our top priority, and we’d like to do our best to correct this situation. Please feel free to call us at (908) 782-2025 and speak to one of our managers so they can assist you. We appreciate your feedback.

January 21, 2023

The customer service was very good, but the cost for service and repairs was very expensive . More

by DIANEDJAMOOS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 782-2025 so we can learn more and work to make this right!

January 20, 2023

Sales people were very professional and not pushy. One of the best car sales experiences that I've had in a while. More

by John Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wood, Eric Henderson, Michael Gansfuss
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it! Thank you for the great review, John! We're always here to help if anything else comes up!

January 19, 2023

We had an amazing experience from start to finish. Each department at your dealership was a pleasure. More

by Potown25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Frank DeCraine, Candida Villarino, Andre Mutone, Andrew Oliveira
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for taking the time to leave this great review! We really appreciate your business. Please let us know what we can do for you in the future.

January 18, 2023

Easy service scheduling, check in quick, mechanic extremely nice, problem solved all within 45 minutes. Very pleased. More

by Nes163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Candida Villarino
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thanks for the awesome review, Nes163! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

January 17, 2023

Everything was great. We had a wonderful experience with Jeanette who was very helpful, friendly and professional. Everything was great. We felt very comfortable dealing More

by Mounir
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for the great review, Mounir! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

January 17, 2023

Overall, our car buying experience at Ciocca Subaru (Flemington, NJ) was rewarding and we are glad that we chose Ciocca to shop for a new vehicle. Our salesperson Candi was pleasant, efficient and pro More

by Hofnerbass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candida Villarino
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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