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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

January 06, 2023

Very short waiting time for service to be performed. Staff was very friendly and helpful. More

by gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keane
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

gene - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 03, 2023

Great service always and professionalism. They keep you posted throughout the day which is appreciated. More

by gwynethkeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Carly Hendrickson
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

gwynethkeith - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 02, 2023

Very nice people,beautiful and smart girls with excellent patience to explain all aspect to keep your vehicle in safe condition.....Thank You More

by NewAscent2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Carly Hendrickson
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

December 31, 2022

While I am very happy with the service, this is the last survey I will complete. So far, I have completed 4 surveys with at least one other from DealerRater. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Carly Hendrickson
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

John - thank you for sharing this with us. I apologize for the influx of review/surveys you have gotten as you should only be getting one from Subaru and one from us - Trisha Malavasi, Service Manager.

December 31, 2022

purchased a 2023 outback on December 27th and had a safety question about the lane departure warning and steering. called on the 28th and the 29th was not able to speak to anyone but operator and when More

by JOEJR68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Leist, Frank DeCraine, Candida Villarino
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (908) 782-2025 so we can learn more and work to make this right!

December 31, 2022

The process of buying our Crosstrek was straightforward and convenient. We recommend Ciocca Subbaru to anyone who's looking for a straightforward transaction. More

by MTMOWL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Art Cole
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

December 31, 2022

The office staff was excellent and service performed in a very timely fashion. Thank you. . More

by WAEJAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Cerwinski
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 31, 2022

I brought my car for its 1st 6000mi service. The rep reminded me that I have 2 complimentary visits. I experience no issues with the service. More

by frankabano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Michelle, Ashley Calderon
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer

Jan 06, 2023 -

frankabano responded

For the basic Impreza, I am enjoying my new Impreza. The car has good acceleration. Drives great!

December 31, 2022

last reply was in error and problem was corrected i have been business with dealer for over 30 years More

by JOEJR68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Candida Villarino
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

Joe - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

December 30, 2022

Didn’t return my car on time. Didn’t apply any advertised discounts to my bill More

by Home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Cerwinski
Jan 06, 2023 -

Ciocca Subaru of Flemington responded

Thank you for letting us know about your experience. Please contact me and let me so I can review your service order and see what we can do about the adjustment to your bill - Trisha Malavasi, Service Manager.

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