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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,917 Reviews

167 NJ-31

Flemington, NJ

08822

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3,917 Reviews of Ciocca Subaru of Flemington

January 13, 2023

Everything went smoothly and my car was done in half the time anticipated. I love the new video texted to me with a brief update by the technician. Good job, all! More

by JBALSAM
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

Hi Jbalsam. We are so grateful for the high rating! Thank you for sharing your rating with us and the community!

January 13, 2023

Really 4. 5 stars; oil change and inspection were quick, but the computer was not properly reset, so I continue to get "oil change required" messages on my disp More

by AJCHENMPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candida Villarino, Andre Mutone, Ashley Calderon
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

AJ, thank you so much for taking the time to leave this great review! We really appreciate your business. Next time, we will be sure to properly reset your vehicle, we apologize for that. Please let us know what we can do for you in the future.

January 13, 2023

Jeanette was a great saleswomen! She made the process quick and easy while she had a lot of information! More

by RUMPFY89
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Jeannette Macpherson, Andre Mutone
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 11, 2023

Gail is always personable and notifies me with any updates or confirmation of items in my 2015 Subaru Crosstrek that need to be taken care of. Very friendly. More

by STRUENINGALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Feb 24, 2023 -

Ciocca Subaru of Flemington responded

We are thrilled to have you as part of the Ciocca Subaru of Flemington family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

January 10, 2023

We are a Subaru household. We brought our 2016 Forester in for an oil change and waited. We knew that was likely that additonal service would be recommended and it was, front b More

by KT's Subbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Ashley Calderon
Jan 11, 2023 -

Ciocca Subaru of Flemington responded

KT - Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

January 09, 2023

The staff could not have been more helpful and would definitely go back there again! More

by DWACHOB
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson, Andre Mutone
Jan 11, 2023 -

Ciocca Subaru of Flemington responded

dwachob - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

January 08, 2023

My vehicle was repaired on time and available for pickup. My Service Advisor Carly was pleasant and professional. I will continue to bring both our Subarus to the dealership for service. More

by MIRROREARTHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept: Carly Hendrickson
Jan 11, 2023 -

Ciocca Subaru of Flemington responded

Mirrorearths - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

January 08, 2023

Dan was great, personable and very helpful! Happy to have my new Subaru from Ciocca. More

by ztaliza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keane
Jan 11, 2023 -

Ciocca Subaru of Flemington responded

ztaliza - Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 07, 2023

The service and quality was 1st class. But the cost of the labor was ridiculous More

by Chicklomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jan 07, 2023 -

Chicklomb responded

i am sure that the flemington subaru dealership do not make their own prices.It must come from the corporate office. But less than 36 thousand miles this should of been handled by the general warranty.Afer all this was what i thought subaru was all about. I need another car for my grandchild in about 3 months.guess i should be looking elsewhwere' Ralph

Jan 11, 2023 -

Ciocca Subaru of Flemington responded

Ralph - thank you so much for the feedback. Our tech pricing is determined by local competition and manufacturer guidelines. Warranties and maintenance are two separate things. If there was something not working properly, it would be covered by any warranty that is in place. Maintenance is just keeping the vehicle in good working condition. I'd be happy to discuss it further, should you wish to discuss it - Trisha Malavasi, Service manager.

January 07, 2023

Friendly people that represent their product well without pressure. Made car buying easy and stressless. Thank you Mike for taking the time to review the bells and whistles more than once. More

by JERSEY.JOAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric H. , Frank DeCraine, Eric Henderson, Michael Gansfuss
Jan 11, 2023 -

Ciocca Subaru of Flemington responded

Joan - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

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