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Ciocca Toyota of Williamsport

Muncy, PA

Overview
Employees
Reviews
Vehicles
4.6
469 Reviews
We are devoted to our customers, employees, and surrounding community, and we strive to ensure you get a positive experience that instills confidence in you during your automotive adventure. Whether you're looking for a new Toyota, excellent service, or want to learn more about our involvement in the community, we encourage you to reach out today! As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. No matter what you're looking for, we can help!
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203 Lycoming Mall Dr

Muncy, PA

17756

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Showing 469 reviews

April 25, 2024

Besides giving good service, they are always willing to accommodate my schedule whether it is by offering transportation to the dealership or to nearby shopping centers. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange and Clayton.
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Sandy! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 24, 2024

Good service, friendly people. Seemed genuinely concerned about the servicing. Called. Advised me when service is due.Always More

by HOMEY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
April 23, 2024

Waited a very long time for the vehicle to be finished. Seemed to be excessive. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

Hi Jerry, we apologize for the excessive wait time you experienced. We will speak with our team to ensure wait times are slim to none! Please reach out to a manager at (570) 323-4683 if you would like to discuss anything further.

Helpful
April 23, 2024

Fast, courteous service. Clean facility, no long wait times. Ready at our designated appointment time. More

by BENCHRESTSHOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 26, 2024 -

Ciocca Toyota of Williamsport responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

Helpful
April 22, 2024

Everybody has been very helpful thru the whole buying process and with every thing now More

by BRAINPRUMMEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Engleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalile Best
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Apr 23, 2024 -

Ciocca Toyota of Williamsport responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

Helpful
April 21, 2024

My preferred dealership to service my vehicle; always very professional and proficient. Best value for my money. More

by mgriego76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, Mgriego! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 20, 2024

Andrew Strange is the BEST person to work with! !!! He makes sure all is done that is needed!!!! More

by CBBENNETT1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Cbbennett! We're always here to help if anything else comes up!

Helpful
April 19, 2024

The sales person was very good to work with and even one was great very helpful More

by CREED16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Follmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Creed! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
April 18, 2024

I think the dealer fees are a little too much. Everything and everybody else were good. More

by DSo
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Willets
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braydon Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for the kind review regarding our service department, DSo! We apologize if you feel our pricing is too high. We will review your comments with our team to make sure we remain as competitively priced as we can.

Apr 18, 2024 -

DSo responded

I never used the service department. I was sent this review after I bought a vehicle. I just feel a dealer fee of $464 was excessive.

Helpful
April 17, 2024

The Service Department personnel (A. Strange) was fantastic. Thank you for everything. Professional and efficient as always. More

by FTHRMCHNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Strange
Report | Print
Apr 18, 2024 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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