
Circle BMW
Eatontown, NJ
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4,211 Reviews of Circle BMW
Amazingly stree free and pleasurable experience We feel very fortunate to have had Danny Wong as our sales person. Danny came highly recommended to us by a friend and definitely lived up to our exp We feel very fortunate to have had Danny Wong as our sales person. Danny came highly recommended to us by a friend and definitely lived up to our expectations. Dan and Karen Astrella More
Best service department Bob and the rest of the service staff are outstanding, they treat you like you're a part of the family. Best service department in NJ. Bob and the rest of the service staff are outstanding, they treat you like you're a part of the family. Best service department in NJ. More
Best bmw in the tri state area This is my second purchase from circle BMW, and both times were nothing short of amazing. Robert was extremely helpful and made sure we got the car of This is my second purchase from circle BMW, and both times were nothing short of amazing. Robert was extremely helpful and made sure we got the car of our dreams. We will absolutely continue to keep purchasing our vehicles through Circle and Robert. We are very happy new owners of an amazing x5 ! More
New Lease of X3 Rob and Circle were very easy to deal with. Most of the time was done via email and texts as my X4 lease was up and decided to go into the X3. At deli Rob and Circle were very easy to deal with. Most of the time was done via email and texts as my X4 lease was up and decided to go into the X3. At delivery the process was thorough and professional. The team took their time and explained all the upgrade technology features and also all the forms I needed to sign. Very easy and comfortable experience. Thank you. More
REVIEW TO PREVIOUS REVIEW. The intended effect of this review is primary to bring to everybody's attention the fact that in my previous review I gave Mr Robert Bilek, A CLEAR 5 The intended effect of this review is primary to bring to everybody's attention the fact that in my previous review I gave Mr Robert Bilek, A CLEAR 5 STARS, but for some reason unknown to me it appears as 4.8 only. Also, I want to emphasy the fact that Mr Bilek has worked with me, weeks after the purchase of my X5 BMW to resolve a very minor issue with one of my leather seats, he has been very helpful during this process making sure he always contact me and try to set the needed arrangements to work for the best of my interests. IT WOULD NOT BE FAIR THAT AN EMPLOYEE WORKING AS HARD AS MR BILEK IS WORKING FOR THE BEST OF EVERYONE'S INTERESTS (THE DEALER AND THE CUSTOMERS) EARNS 5 STARS AND ONLY 4.8 SHOWS, especially coming from someone like me who don't believe in midterms, as far as customer service goes. For me, there are only two reviews possible; EITHER 5 STARS OR 1 STAR and 4.8, clearly does not represent my intended scores. SO, THIS IS MY SECOND REVIEW WHICH SHALL BE TAKEN AS FULL 5 STARS FOR BOTH, THE DEALER AND FOR MR BILEK. It should be notice that my first review was for the reason (SALES (USED)) and this one for (SERVICE) as it involved the correction of a minor issue with one of my seats, which at the same time has been resolved in an efficient manner. Thanks Mr Bilek on handling this matter for me. More
Great experience Wanted to purchase my used car from a reputable dealership and found what I wanted at CIrcle BMW. Tony was great to deal with and would consider comin Wanted to purchase my used car from a reputable dealership and found what I wanted at CIrcle BMW. Tony was great to deal with and would consider coming back to Circle BMW even though there are a few BMW dealerships closer to me. More
The best service ever!! Brian has been professional and extremely helpful since I first purchased my 328. I had issues with the camera however, Brian always made sure to take Brian has been professional and extremely helpful since I first purchased my 328. I had issues with the camera however, Brian always made sure to take responsibility and handle the issues in an exceptional manner. He is an asset to this service center and always goes above and beyond! Highly recommend More
Great experience Michael and the entire Circle BMW team could not have been better to deal with. Very pleasant, informative and responsive to my needs. I would highl Michael and the entire Circle BMW team could not have been better to deal with. Very pleasant, informative and responsive to my needs. I would highly recommend the dealership and Michael Lorzig. More
Excellent customer service Paul and his department were very accommodating and knowledgeable.easy to deal with .they get back to you if you have any questions quickly. He explai Paul and his department were very accommodating and knowledgeable.easy to deal with .they get back to you if you have any questions quickly. He explains in laymen's terms More
Seamless and pleasant experience I came in as a walk-in without an appointment and was able to test drive different models and begin narrowing down my decision as to my vehicle. I beg I came in as a walk-in without an appointment and was able to test drive different models and begin narrowing down my decision as to my vehicle. I began my experience with Ed Garrigal, who was super pleasant and accommodating. I didn't make a purchase that same day as I was still shopping around, but Ed made sure to follow up just enough to let me know that he had cars in mind for me and he was interested in making a deal that was mutually beneficial for us. He got me back in the door a week later! Ed was busy with another client when I came in, so he handed me over to his colleague Robert Bilek, who was just as quick, helpful and efficient, closing the deal and finding me the exact car I was looking for in the price range that Ed and I had discussed the week prior. Robert was patient, answered all of my questions, and really took my interests into account. Great service, great teamwork, and an overall warm atmosphere. 5 stars to all- Robert, Ed and Circle BMW. Thank you! More