
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Bought a very nice 2021 f250 lariat for 60k total and was very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My very excited about the purchase. Joe my salesman was excellent I recommend him with a great review. He was very on top of things and knowledgable. My problem with this dealership was them not standing behind the product. They listed the truck with things wrong with it broken windshield plastic tailgate broken off and lower air xxxx broke. Gentleman told me I had to pay for them to be fixed or dont get the truck whatever no biggie I wanted the truck. Get the truck signed for and delivery set up and was pumped for my truck. I not happy with this truck at all when it got delivered here. The detail job looked like crap, wax all over it and inside had not been cleaned at all. Rear seat belt didn't work and my nice leather had 2 scratches in the back seats that weren't there when I signed for the truck. Along with needing 2 brake lights replaced and front brake pads and a oil change also. Upper management didn't even reply to my email of pics and info on the issues or return calls. After detailing it myself 5 hours later and replacing the taillights myself another hour. I took it up to my local ford dealership for the brakes and said we will take care of you sorry for your experience. Don't be attracted to this dealership because of the better deal they will just make ya pay for everything and not deliver on there end or stand behind there sale of the product. Very disappointed and do not recommend. More

Blake was awesome! Very patient and listened to my needs!! I would definitely recommend asking for him if you need a vehicle. Very patient and listened to my needs!! I would definitely recommend asking for him if you need a vehicle. More
Ty was very helpful when I bought my Fusion. I needed a car quickly and he made it happen with in my budget. I needed a car quickly and he made it happen with in my budget. More
Lee in parts is awsome. ..always replies quickly and answeres all my questions. If he doesn't have the part in stock he quickly finds one! Thank you! ..always replies quickly and answeres all my questions. If he doesn't have the part in stock he quickly finds one! Thank you! More
Jordan was friendly, hospitable, and informative in my first car purchase. Mo was also cooperative and friendly in making my purchase. They were able to answer all my questions and concerns. I would highl first car purchase. Mo was also cooperative and friendly in making my purchase. They were able to answer all my questions and concerns. I would highly recommend others who are in their search for a car to shop at City Auto Mall. More
Jordan and the sales team was very professional throughout the whole process! Would come back and buy from him again. throughout the whole process! Would come back and buy from him again. More
They were very hospitable, Zack was on the ball about finding a vehicle & calling us to come in & purchase a nice truck, without hassles,exceptional sales person. finding a vehicle & calling us to come in & purchase a nice truck, without hassles,exceptional sales person. More
Zach was so friendly and welcoming. He was also very helpful with teaching me all the little things in my new vehicle. He was also very helpful with teaching me all the little things in my new vehicle. More