City Chrysler Dodge Jeep Ram Fiat of Brookfield

My experience with Gabriel was very pleasant! He greeted me with a smile and explained everything clearly. Very easy to work with. He greeted me with a smile and explained everything clearly. Very easy to work with. More

Appointment was easy to schedule and I was nicely greeted on arrival. Reception quickly found my name and my online order using my vehicle information. All issues were taken care of quickly and all recalls w on arrival. Reception quickly found my name and my online order using my vehicle information. All issues were taken care of quickly and all recalls were satisfied on a timely basis. More

Everyone here was amazing from the phone call to the entire service! We were in Wisconsin from out of state and they took care of us like we had been long standing customers!! entire service! We were in Wisconsin from out of state and they took care of us like we had been long standing customers!! More

Excellent experience from the moment we walked in the door. Drew, JP, and Brian were fantastic to work with. door. Drew, JP, and Brian were fantastic to work with. More

Prompt Service and friendly staff which is hard to find in this day and age. in this day and age. More

Staff was polite. They worked quickly to change my oil and made service recommendations that were necessary They worked quickly to change my oil and made service recommendations that were necessary More

Could have been a bit better. I dropped my car off at 6AM was told it would be finished by 9, 10 at the latest. I took the shuttle home. I called at 11:30 because I had not heard I dropped my car off at 6AM was told it would be finished by 9, 10 at the latest. I took the shuttle home. I called at 11:30 because I had not heard from them and told the girl I wanted service, she sent me over on the phone and it kept ringing, I called a 2nd time and said I had called and never got an answer, she apologized and sent me through again, same thing, no answer, so I waited a bit more and called a 3rd time and explained again how I never had anyone pick up my call, she apologized again and said that should not happen and she would try and hook me up with manager and someone did answer and told me my service rep was busy but he would an answer. He came back on and said Angela said to tell me it should be ready by noon. I had an appointment that day that I ended up rescheduling I again called at 1:20, 1:27, 1:49 and 1:55 with no answer. At 2:15 I received a call saying my car was done and I said I will need the shuttle back. I got back to the dealer at about 3:00 PM. Seemed like it was far from 10:00 at the latest, from 6AM to 3:00PM ended up being 9 hours or so. not the 2-3 hours with no communication whatsoever. Angela was courteous and I never spoke to the tech. More

They provided excellent service and only performed the repairs that were needed. It’s great to have a dealership looking out for you and helping to keep your car safely on the road. repairs that were needed. It’s great to have a dealership looking out for you and helping to keep your car safely on the road. More

Excellent experience, I would not hesitate to work with City again. Exceeded my expectations. Did everything they said they would. City again. Exceeded my expectations. Did everything they said they would. More

Excellent service, I wasn't expecting a car wash and they cleaned my floor mats. I own a landscape company and my truck was covered in dirt. Also the staff called multiple times to discuss the progress they cleaned my floor mats. I own a landscape company and my truck was covered in dirt. Also the staff called multiple times to discuss the progress they made. Over all a great upgrade, personally better than the previous owners. More