City Chrysler Dodge Jeep Ram Fiat of Brookfield

Helped me out great. No issues with the paperwork, and was very nice to us. No issues with the paperwork, and was very nice to us. More

Our experience with City Chyrsler was by far the best ever experienced when purchasing a vehicle. I purchased many in my lifetime but the expertise and knowledge shown by Russell Monroe and Shawn were a ever experienced when purchasing a vehicle. I purchased many in my lifetime but the expertise and knowledge shown by Russell Monroe and Shawn were above and beyond. Best of all we didn't spend hours to get the deal done! More

Brian was great to work with in purchasing out our lease on our vehicles. He answered all our questions and made the process go really smooth. on our vehicles. He answered all our questions and made the process go really smooth. More

Justin was great to work with, very efficient, which I appreciated immensely. He also informed me of other options that were available. appreciated immensely. He also informed me of other options that were available. More

Worst experience from any dealership. Trying to call an make an appointment was almost next to impossible. Every attempt to make my appointment I was forward went to the Service Departm Trying to call an make an appointment was almost next to impossible. Every attempt to make my appointment I was forward went to the Service Department the phone just kept ringing and no one answered. Finally later in the day someone did answer, however this person was helping take calls and took my name and number and said someone would call back to schedule my appointment. That never happened. I called back the next day and got someone from the Service Department to schedule my appointment. My appointment was Monday morning at 10:30a.m. This appointment was for a check engine light that was on and a knocking sound from front left tire. Did not hear anything all day about my vehicle. I called when I got home from work about 5:00p.m. They said they were still working on it. So I called late afternoon on Tuesday and they were still working on it. Finally got my vehicle back on Thursday. My biggest issue with this whole experience was the lack of communication and trying to get hold of someone from the Service Department. I understand everyone is short handed, but this was a total lack of communication. Also no one had called to let me know my vehicle was done. I found out from an email asking to complete a survey on my service that was done on my vehicle. More

The visit was super relaxed and helpful. I went in with a specific car in mind and Mike and the whole team made sure I was fully taken care of I went in with a specific car in mind and Mike and the whole team made sure I was fully taken care of More

Fantastic sales team. Both Reggie and JP are top notch. If you are in the market for a new vehicle, go to City Dodge in Brookfield, WI and ask for Reggie. Both Reggie and JP are top notch. If you are in the market for a new vehicle, go to City Dodge in Brookfield, WI and ask for Reggie. More

Everything was done in a timely matter -but so expensive! Even at that I know things of quality are pricy! You missed a 5 star rating BECAUSE YOU DID NOT RESET THE CLOCK TO THE CORRECT TIME!! That little Even at that I know things of quality are pricy! You missed a 5 star rating BECAUSE YOU DID NOT RESET THE CLOCK TO THE CORRECT TIME!! That little thing bothered more than the price! More

Great experience. I appreciate the great work from the team to make it a smooth and seamless transaction. Also thanks Russell for picking us up and taking us to the I appreciate the great work from the team to make it a smooth and seamless transaction. Also thanks Russell for picking us up and taking us to the dealership! It made the trip very convenient for us to commute up from Chicago. More

Awesome service. Patient with me changing my mind numerous times. Very good explaining all finance options. Very good in explaining all the cool features of the Jeep. Patient with me changing my mind numerous times. Very good explaining all finance options. Very good in explaining all the cool features of the Jeep. Quite honestly one of the best car buying experiences that I have ever had. Look forward to working with them in the future. Joel MacDonald More